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If you need user support and don't want to file a bug...Please navigate to the Support Page where you'll find a variety of ways to get help with Apache OpenOffice including a "users" mailing list and the OpenOffice.org Community Forum.
If you want to report a problem...
You will need to use the Bugzilla "bug" reporting system.
Get started by searching to see if your issue has already been reported by using the issue submission gateway, using the search box at the top left of the page. Searching issues with Bugzilla does not require an account.
To update existing issues (for example, add your findings to an existing issue), or file a new issue, you will need a Bugzilla account. Register with Bugzilla using the New Account link. Once you obtain your Bugzilla login, you can return to the issue submission gateway to update issues or enter new ones. Or, use the default Bugzilla interface.
If you want to contact the Apache OpenOffice developer team...Please check out the public mailing lists page and use the developer public mailing list.
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