Submit an Issue
Thank you for taking the time to submit an issue! We really appreciate your help in constantly improving
OpenOffice!
Before you proceed,
please consider the following
Are you registered and logged in?
For submitting an issue, you need to log in. If you do not yet have an OpenOffice Bugzilla account, please apply. This is necessary, as issues are bound to their submitter, which, for example, enables other people who work on the reported problem to ask you back in case of uncertainties.
Did you check if your problem is already reported?
Unfortunately, too many issues get reported twice (or much more often). You, as the submitter who exactly knows the problem, often are much faster in finding the duplicates than other people. So please take some minutes to see if your problem is already reported. If so, you can add yourself to the cc-list of the issue, to be notified whenever something in this issue changes (e.g. when it's fixed):Enter one or more of the main words having to do with your issue. For example: 'LDAP', 'crash toolbar' or 'copy paste Writer':
Do you know the rules?
If this is the first issue you submit, please take a moment to read the
the basic rules. They take you very
little time to follow, but potentially, they save a lot of other people
a lot of time. Short and simple, these are:
- One problem - one issue
- Provide a meaningful summary
- Provide step-by-step descriptions
- Provide sample documents, if possible
- Use Attachments where possible
- Put all relevant information into the issue
Do you need help with Bugzilla?
In case you need help for the control fields in the submission form: Besides most fields, there's a link to a help text - make use of it! Or, read the detailed Issue Writing Guidelines first.
Also note that native language projects provide help for issue tracker Bugzilla too.
