Issue 3899 - Enable new installation when previous installation no longer exists
Summary: Enable new installation when previous installation no longer exists
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 1.0.0
Hardware: PC Linux, all
: P3 Trivial with 1 vote (vote)
Target Milestone: ---
Assignee: falko.tesch
QA Contact: issues@installation
URL:
Keywords:
: 4381 (view as issue list)
Depends on:
Blocks:
 
Reported: 2002-04-06 09:06 UTC by manfredu
Modified: 2003-10-17 06:20 UTC (History)
3 users (show)

See Also:
Issue Type: FEATURE
Latest Confirmation in: ---
Developer Difficulty: ---


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Description manfredu 2002-04-06 09:06:03 UTC
When I tried to install 641d german, I got an error message stating that such a
version is already installed and that I should first use the setup program of
the installed version to deinstall that version.

Unfortunately I had already deleted the complete installation folder manually so
that I could not do that and was not able to install the new version.

In the end after I found that I had to delete an entry in
/home/'user'/.sversionrc, but this took me a while.

Since I believe that it is likely that other users have the same problem and
might even be unable to find the solution themself I would like to request that
the installation program handles this situation better.

There are several options that I can think of:

1. The install checks if the old version really exists and if not continues with
the installation.

2. The install asks the user if he wants to overwrite the previous installation.

3. The current error message is extended with a hint to delete the entry in
"/home/'user'/.sversionrc" in case the deinstallation is not possible.

Thanks,
Manfred
Comment 1 danstrome 2002-04-06 17:44:49 UTC
I reported a similar problem as issue 1299.
Comment 2 Olaf Felka 2002-04-08 10:01:24 UTC
I don't see this as a usefull featuer because OOo has an uninstall
component. Falko, what do you think?
Comment 3 timon.schroeter 2002-04-08 11:08:13 UTC
Personally I don't need this, but there are users who do. They delete
the OOo folder instead of uninstalling and after that they can neither
uninstall it nor can they reinstall it or install a newer version.
Somebody from discuss even formatted his hardisk... Again, personally
I find editing  .sversionrc (or ini on windows I heared) is not a big
deal, but to a lot of people it is. If we want to make OOo usable for
them we should take this into consideration.

Gruß,

Timon
Comment 4 jlapham 2002-05-02 18:37:45 UTC
*** Issue 4381 has been marked as a duplicate of this issue. ***
Comment 5 jlapham 2002-05-02 18:41:40 UTC
I can attest that this is a "real" real-world problem.  I have seen
users deleting "that funny OpenOffice.org1.0" folder that magically
appeared in their home directory.  Later they thought OOo was broken
b/c it no longer worked... even when they tried to reinstall.
Comment 6 Unknown 2002-05-04 07:44:55 UTC
It happens not only by deleting.

I installed OpenOffice 1.0. During "Registrating Components", it hang 
for whatever reason, so I had to abort the installation.

Now I can't run the installation program again ("Program already 
installed, use installed setup program!"), and when I run the setup 
program, it says, that it cannot do anything because a setup.inf file 
is missing.

Stefan
Comment 7 Unknown 2002-05-04 16:15:13 UTC
I found the problem in my case: The <instDir>/program/instdb.inf file 
was missing (due to aborted installation), and I got a wrong error 
message (i.e. not the setup.inf file was missing, but the instdb.inf 
file).

See bug#4489

Bug here remains, that an aborted installation is not handled 
properly.


Stefan
Comment 8 pf 2002-05-28 10:10:36 UTC
I fully agree with Timon Schroeter, Jon Lapham and Stefan Probst 
because I did the mistake deleting manually "that funny 
OpenOffice.org1.0".

Moreover, I'm looking for hours after the uninstall script, and I 
don't find it.
Comment 9 falko.tesch 2003-10-17 06:20:35 UTC
We cannot help if one de-install OO.o manually without cleaning up
registry and/or home directories.
Please use the proper deinstallation routine or re-install the former
version and then update it by 1.1
Comment 10 falko.tesch 2003-10-17 06:20:46 UTC
closed