Apache OpenOffice (AOO) Bugzilla – Issue 1299
Setup will not do a reinstall/repair when all files are missing
Last modified: 2008-05-17 23:23:47 UTC
Open Office 633 installed on an Intel Windows 98 machine. It would be helpful if the Setup program for Open Office were more self-healing. I crudely ?uninstalled? oo633 by deleting all the files, and then tried to reinstall it. Setup told me that the program was already installed in directory F:\apps\open_office\oo_633 and that was that. Setup would not do any repairs. It took me an hour to discover that Setup was coming to this conclusion by reading the file C:\WINDOWS\Application Data\sversion.ini -- and of course coming to the wrong conclusion. After I edited the ini file, Setup happily re-installed Open Office. It would be good if the Readme file or the Setup dialog itself mentioned where the sversion.ini file was. Even better would be for Setup to check further by looking in the directory where it thinks the program is to see if all the folders are actually there. Setup has a complete list of what folders and files should be there, and could easily discover that something was missing. Further, it has all the Install files necessary to reconstruct the entire program, with or without user intervention. Or, a ?Repair It Anyway? button could be included on the dialog in which Setup reports that everything is fine (it thinks). The Open Office program itself should probably have some means of discovering missing or corrupted files and telling the user to run Setup again to repair the problem. I have a commercial office suite that sometimes loses some part of itself, and it helplessly reports that it can't do some task. My thought is always -- Why don't you first tell me what you can't find, second ask me to navigate to where the files are or should be, and third suggest how any missing files can be restored, or restore them yourself. Software that works well when everything is in order is good, but software that can detect when something is wrong and can go ahead and repair it is really user-friendly.
Hi Olli, do you think that we can handle this: repairing an empty Office folder? This means that the setup has to make a new installtion. We can't restore the former installation in details (where should setup read what has been installed) but perhaps we can offer a new installation?
changing QA contact from bugs@ to issues@
I will check this one.
Should be fixed with mainevt.cxx ver 1.42 (OO642?)
*** Issue 7322 has been marked as a duplicate of this issue. ***
The Issue you raised has been marked as 'Resolved' and not updated within the last 1 year+. I am therefore setting this issue to 'Verified' as the first step towards Closing it. If you feel this is incorrect, please re-open the issue and add any comments. Many thanks, Andrew Cleaning-up and Closing old Issues ~ The Grand Bug Squash, pre v3 ~ http://marketing.openoffice.org/3.0/announcementbeta.html
As per previous posting: Verified -> Closed. A Closed Issue is a Happy Issue (TM). Regards, Andrew