Issue 9806 - opening .doc files OO dies
Summary: opening .doc files OO dies
Status: CLOSED DUPLICATE of issue 9805
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-12-04 04:10 UTC by ddaniels
Modified: 2003-09-08 16:56 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
this error occured after trying to open a .sxw file (69.47 KB, image/png)
2002-12-04 04:13 UTC, ddaniels 		no flags Details
OO opened .sxw / gives error/ then dies (58.18 KB, image/png)
2002-12-04 04:19 UTC, ddaniels 		no flags Details
this is one of the docs that crashed my sys (5.00 KB, image/png)
2002-12-04 05:00 UTC, ddaniels 		no flags Details
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Description ddaniels 2002-12-04 04:10:15 UTC 
I've got .doc files created by OO, I'm pretty sure the 1.0 incarnation. Trying
to open these .doc files with 1.0.1 totally fails. Office just quits, no
complaints, just disappears. 

It happens everytime I try to open a .doc file.

I tried opening .doc through ctrl + o= it dies
I tried opening .doc through selecting it in the directory and then clicking
enter...OO opens then immediately shuts down. 

I wouldn't  think much of it but I know this document was created by OO not more
than 4~5 months ago.
Comment 1 ddaniels 2002-12-04 04:13:22 UTC 
Created attachment 3886 [details]
this error occured after trying to open a .sxw file
Comment 2 ddaniels 2002-12-04 04:15:48 UTC 
Not to be thwarted by a little .doc bug I immediately went on to try
and open a .sxw file created 29july02 (i mention this becuase I'm
pretty sure I've stayed current on the revs. of OO).
OO complained about an irrecoverable error and then died. please see
screen grab.
Comment 3 ddaniels 2002-12-04 04:18:09 UTC 
Tried again with the same document. This time the document was
displayed and then the error message came up...Progress!
Comment 4 ddaniels 2002-12-04 04:19:50 UTC 
Created attachment 3887 [details]
OO opened .sxw / gives error/ then dies
Comment 5 prgmgr 2002-12-04 04:56:51 UTC 
Thank you for using and supporting OOo.

Please attach the files which crash OOo on your system.

It is also advisable to install OOo using a package format maintained 
by your distribution if available.  For example, with Debian use the 
OOo provided in Debian's package format.
Comment 6 ddaniels 2002-12-04 05:00:28 UTC 
Created attachment 3888 [details]
this is one of the docs that crashed my sys
Comment 7 ddaniels 2002-12-04 05:06:15 UTC 
I should note that if I ignore the error message with the .sxw files I
can continue working. If I click OK then OO quits immediately. Related
to the .doc? I think so but I may be wrong.
RH8 is my sys.thanks
Comment 8 h.ilter 2002-12-04 09:59:19 UTC 
Reassigned to MRU
Comment 9 prgmgr 2002-12-04 16:53:34 UTC 
Dennis, thank for the update.

Unable to duplicate on RH 8.0, RH OOo 1.0.1.
Unable to duplicate on RH 8.0, OOo 643c.

Make sure you have installed OOo 1.0.1 using the RPMs supplied by RH.
Comment 10 prgmgr 2002-12-04 19:18:07 UTC 
It's most likely how OOo was installed.

*** This issue has been marked as a duplicate of 9805 ***
Comment 11 michael.ruess 2002-12-12 12:31:28 UTC 
Closed, because issue is related to #9805.