Issue 9711 - Word processor hangs when trying to compare documents
Summary: Word processor hangs when trying to compare documents
Status: CLOSED DUPLICATE of issue 9185
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: 643C
Hardware: PC Windows 2000
: P2 Trivial (vote)
Target Milestone: ---
Assignee: openoffice
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-12-01 00:12 UTC by Unknown
Modified: 2013-08-07 14:43 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Word document that hangs up the application (29.00 KB, application/octet-stream)
2002-12-01 00:14 UTC, Unknown
no flags Details

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Description Unknown 2002-12-01 00:12:05 UTC
Summary
Word processor hangs when trying to compare documents

SystemConfiguration
-------------------
Platform: PC 
Operating System: Windows 2000 NT 5.0, WinXP NT 5.01
Version: 2190, 2600

Steps to replicate bug
----------------------
1. Open a new text document.
2. Go to the Edit menu -> Compare document

A dialog box opens up asking you to choose a document

3. Choose say a word document and click on OK.
4. A dialog box pops up with items, Accept Changes, Delete Changes and 4 
buttons, Accept, Reject, Accept All and Reject All

5. Click on Accept All. OOo hangs up

Note:
I've repeated the above steps with many different types of documents including 
PDF, DLL, TEXT files. I have also compared documents that contain pictures and 
other embedded objects in it.
In every case, OOo hangs up and does not recover. It stops responding and has 
to be shut down through task manager.

This feature seems to be very useful to users that would like to compare 
documents as it indicates differences that exist between the two documents 
extremely well. 
However the very fact that something this useful does not work successfully 
means that there are going to be a lot of potential users that are not going to 
use this software since it hangs up when trying to use this as they will have 
to recover their work every time they try and compare their documents.

This bug can be replicated with any document, however I will provide a sample 
document for the replicator's convenience.
Comment 1 Unknown 2002-12-01 00:14:53 UTC
Created attachment 3827 [details]
Word document that hangs up the application
Comment 2 Unknown 2002-12-01 00:42:20 UTC
I forgot to change the version to 643C.

Sorry
Comment 3 prgmgr 2002-12-01 01:29:39 UTC
Thank you for using and supporting OOo.

Duplicate on Win2k server SP3, OOo 643c.

My guess is that OOo does not supporting comparing non OOo doc 
types.  The dialog should not let users select non OOo docs.
Comment 4 h.ilter 2002-12-02 11:29:01 UTC
HI->MIB: Bugdoc can be load but with Edit menu -> Compare document -
choose the bugdoc - Accept all.
The Assertion shows you as Author.
Comment 5 michael.brauer 2002-12-05 10:15:48 UTC
.
Comment 6 openoffice 2003-01-20 12:01:24 UTC
.
Comment 7 openoffice 2003-01-23 14:35:14 UTC
.
Comment 8 openoffice 2003-01-23 17:48:01 UTC
Disapeared after check for 9185

*** This issue has been marked as a duplicate of 9185 ***
Comment 9 michael.bemmer 2003-03-11 17:17:54 UTC
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details. First step in IssueZilla is
unfortunately to set them to verified.
Comment 10 michael.bemmer 2003-03-11 17:38:17 UTC
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details.