Issue 8402 - link in IssueZilla Whinemails does not work
Summary: link in IssueZilla Whinemails does not work
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
: 8410 (view as issue list)
Depends on:
Blocks: 6854
  Show dependency tree
 
Reported: 2002-10-16 12:48 UTC by Martin Hollmichel
Modified: 2003-12-27 10:23 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
last whinemail (3.21 KB, text/plain)
2002-10-16 16:49 UTC, Martin Hollmichel
no flags Details

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Description Martin Hollmichel 2002-10-16 12:48:29 UTC
the first link in the IssueZilla whinemail (http://www.openoffice.org/issues/
does not work. I think in collab.net local network this will work, it maybe that
this occurs only from outside (see localhost redirection in errormessage).

error message:
ERROR
The requested URL could not be retrieved

While trying to retrieve the URL:
http://localhost.germany.sun.com/servlets/SummarizeList?

The following error was encountered:

* Connection Failed

The system returned:

    (146) Connection refused

The remote host or network may be down. Please try the request again.
Comment 1 Martin Hollmichel 2002-10-16 15:38:28 UTC
*** Issue 8410 has been marked as a duplicate of this issue. ***
Comment 2 Unknown 2002-10-16 16:41:39 UTC
Martin- could you paste or attach a copy of a whinemail in this issue
please? Thanks
Comment 3 Martin Hollmichel 2002-10-16 16:49:07 UTC
Created attachment 3197 [details]
last whinemail
Comment 4 Unknown 2002-10-16 16:58:47 UTC
Martin- the URLs appear to be correct in the body of your emails. They
are the full or absolute openoffice.org URLs. ( eg.
http://www.openoffice.org/issues/show_bug.cgi?id=8402 )

In the error message below  the browser error reported back from
"localhost.germany.sun.com" which is incorrect. Perhaps there is a
problem when you click on the url within your email client? Could you
try cutting and pasting the whinemail URLs in new browser window?

Thanks
Comment 5 Martin Hollmichel 2002-10-16 17:07:29 UTC
I did that (also outside the Sun Network)
http://www.openoffice.org/issues/ gives

Messagebox "The connection was refused when attempting to contact
localhost"

http://www.openoffice.org/issues gives 
"The requested URL /local-access-only/www/www/issues was not found on
this server"
Comment 6 Unknown 2002-10-16 17:49:56 UTC
I replcated this behavior using a machine outside of CN's network.
Action Plan:
1) File internal issue to have CN's ops and engineers resolve this problem
2) Update this IZ when the internal issue is updated or resolved

Step 1 complete
Comment 7 Unknown 2002-10-16 18:40:47 UTC
Martin could you try these two urls for me 
http://www.openoffice.org/project_issues.html
and 
http://www.openoffice.org/issues/query.cgi

thanks
Comment 8 Martin Hollmichel 2002-10-17 10:01:56 UTC
kenneth, the
http://www.openoffice.org/project_issues.html
and 
http://www.openoffice.org/issues/query.cgi
URL work both perfectly.

Comment 9 Unknown 2002-10-21 17:25:03 UTC
Martin-
I modified PCN 12309 to have the URL in the body of the whinemail
changed to the correct URL. I will update this issue when I have an
update. Thank you
Comment 10 Unknown 2002-10-25 23:52:00 UTC
update: martin - we're going to set up a redirect so that the url in
the email is pointing in the right location. it's in our work queue so
we should have this resolved soon. thanks
Comment 11 Unknown 2002-10-29 16:35:59 UTC
update: the engineers have their code finished and updated and the
update to the system is ready to go out. I will update this ticket
when the updates have taken place. I should have an update by Wednesday.
Comment 12 Unknown 2002-11-04 18:48:18 UTC
Issue 12309 has been resolved. Closing ticket as resolved/fixed.
Comment 13 Martin Hollmichel 2002-11-13 13:54:57 UTC
verified -> closing