Apache OpenOffice (AOO) Bugzilla – Issue 6854
IssueZilla whinemails are not sent
Last modified: 2003-12-27 10:23:17 UTC
In the Linux baseed source cast installation we got whinemail in case that issues still had the state NEW after seven days. It seems that since the Solaris migration whinemail aren't sent anymore. As far as I know (see also issue 157 there has to be separate cronjob running. Is this also the case on the Solaris box ?
the previous OO issue is actually: http://www.openoffice.org/issues/show_bug.cgi?id=152 i have sumbitted an internal issue which references the prior work done on whinemail. opened pcn 11041.
I would like to hear about any progress. Thanks, Stefan.
reassigning to support
PCN 11041 as been assigned to InstEngineering team and they are working on a solution. Upates to follow.
engineering has resolved a fix, they're working on automating the process. I should have an update by the end of the week. thank you
is there a new status available, it's two weeks overdue now.
I'm checking with Engineering. The internal issue says that the functionality has been fixed, but I'm awaiting confirmation that it's been put in place on OOo's server.
the engineers reported the whinemail fix as installed and up and running. do you have any old issues that should be generating the mails so we can test and verify? thanks
I have some of them, but I didn't got any whinemail in the last weeks.
Hi, me too :-( to name one: 4103 for user stx008. AFAIK whinemails are triggered by a cron job. At which day of the week is the job supposed to run?
The engineers hasve reconfigured the service and rewritten the cron jobs that handle this service. I hope to have an update soon.
per our calls last week, I wanted to check and see if you were getting whinemails yet.
there a no whinemail received by me, although I should have got some. can you please check once more, when the cron job runs ?!
the cron job runs at 4am pacific time.
See messages to issues@www.openoffice.org http://www.openoffice.org/servlets/BrowseList?listName=issues&by=author&from=4725 for ealier messages. They were send once a week during the weekend. And there should be a reminder about 3333, 3366, ...
engineering is running tests on the script manually now for testing. from the looks of the internal work, it appears that the fix is queued to be rolled out and installed by ops. once this is done I will update this issue. thanks
please run the cronjob weekly, before upgrade it was on Friday night.
Internal Issue has been marked as resolved. Whinemails are configured to run on Fridays. Thank you
runs every sunday now, thanks.