Issue 7215 - install fails on Windows 2000 SP3
Summary: install fails on Windows 2000 SP3
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 2000
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords: oooqa
: 8360 8444 8689 9864 10107 (view as issue list)
Depends on:
Blocks:
 
Reported: 2002-08-23 18:47 UTC by Unknown
Modified: 2013-08-07 15:26 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
setup log from failed install (662.18 KB, text/plain)
2002-08-24 01:45 UTC, Unknown 		no flags Details
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this issue.
Description Unknown 2002-08-23 18:47:21 UTC 
Install fails on Windows 2000 SP3 during registry update phase. 
It cannot register .dll files in the registry.
Comment 1 prgmgr 2002-08-24 01:03:27 UTC 
James thanks for posting.

Could you please attach the setup.log to this issue?  It should be 
located in <path to OO>\program\setup.log.

Could you also describe the hardware OO is running on ( video, 
processor, motherboard, etc ).

Thanks.
Comment 2 Unknown 2002-08-24 01:45:04 UTC 
Created attachment 2591 [details]
setup log from failed install
Comment 3 Unknown 2002-08-24 01:47:05 UTC 
Processor: 1.8 GH Pentium IV
Video: NVidia Geforce2 MX 100/200
RAM: 640 MB
Comment 4 Olaf Felka 2002-10-16 08:39:58 UTC 
*** Issue 8360 has been marked as a duplicate of this issue. ***
Comment 5 Olaf Felka 2002-10-17 11:37:48 UTC 
*** Issue 8444 has been marked as a duplicate of this issue. ***
Comment 6 Olaf Felka 2002-10-17 11:44:28 UTC 
We still can't reproduce this error. The only hint I can give is, that
we have seen this once on a W2K machine with a defective Fat32
partition. We don't know how to damage a Fat32 this way to reproduce.
BTW: If this case is right, I would prefer to see this as a 'not an
OOo problem'.
I know also that this not very satisfying, but up to now I can't help it.
Comment 7 Unknown 2002-10-17 13:12:07 UTC 
I got this issue too on my system. I found if I only installed the 
Writer part of OO I was able to get the Installer to complete.
Comment 8 Olaf Felka 2002-10-21 10:24:12 UTC 
*** Issue 8525 has been marked as a duplicate of this issue. ***
Comment 9 Olaf Felka 2002-10-28 09:18:51 UTC 
*** Issue 8689 has been marked as a duplicate of this issue. ***
Comment 10 Unknown 2002-12-05 00:28:30 UTC 
I also have this issue with Windows XP Home edition.
Comment 11 Unknown 2002-12-05 04:51:17 UTC 
I recently tried reinstalling under userid=Administrator and it 
worked! My original install was using a userid with blanks in the 
userid (with admin privilege), so my guess is that OO install doesn't 
like blanks in the userid.
Comment 12 Olaf Felka 2002-12-05 15:41:38 UTC 
Hi James,
Thanks for you help. I've tried to reproduce and created a user with a
login with a blank. But OOo won't crash. Do you have any special
characters like "§$%&" in your account name?
Comment 13 Olaf Felka 2002-12-06 15:37:41 UTC 
*** Issue 9864 has been marked as a duplicate of this issue. ***
Comment 14 Olaf Felka 2002-12-16 15:01:59 UTC 
*** Issue 10107 has been marked as a duplicate of this issue. ***
Comment 15 Olaf Felka 2003-02-11 14:26:41 UTC 
Hi James,
thanks for your support. I still can't reproduce. OOo 1.0.1 and 1.0.2
are working fine, even with blanks or special characters in login name.
Comment 16 michael.bemmer 2003-03-13 09:43:30 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved
<wontfix/duplicate/worksforme/invalid> issues. Please see this posting for
details. First step in IssueZilla is unfortunately to set them to verified.
Comment 17 michael.bemmer 2003-03-13 10:18:46 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved
<wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.