Issue 8525 - Installation problem
Summary: Installation problem
Status: CLOSED FIXED
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-10-20 22:40 UTC by Unknown
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-10-20 22:40:53 UTC 
During the installation the program terminates during the local settings 
phase.  I tried to uninstall the product and when I following the instructions 
to uninstall, I get instructions in the program that give me the option to fix 
any files that are corrupt.  The option to uninstall is not even available.  
Then I tried to run one fo the suites programs, since they are listed as being 
on my computer, but they all terminate with a memory reference error.  

Any ideas ? I'm running Win2000 Professional Service Pack 3.
Comment 1 Olaf Felka 2002-10-21 10:24:13 UTC 
Remove OOo 1.0.1 folder, search for sversion.ini, open it in editor
and remove OOo 1.0.1 entry, retry.

*** This issue has been marked as a duplicate of 7215 ***
Comment 2 Olaf Felka 2002-10-21 10:24:31 UTC 
duplicate
Comment 3 Unknown 2002-10-31 04:22:07 UTC 
I tried the suggested fixes and received the same error. I reviewed 
7215 and used the suggested remedies there too.  Any ideas ? Once 
again , the installation process fails as it starts the creating 
local seetings portion of the installation , and the program 
terminates because it can't read a memory location.

Thanks
Comment 4 Unknown 2002-10-31 04:55:43 UTC 
The issue was too many programs started as services under w2k. I 
closed as many down as possible and things went smoothly.

Thanks for the help.
Comment 5 Olaf Felka 2002-11-19 12:40:17 UTC 
CLOSED