Issue 659 - Writer Crahes when opening a file by clicking on an attachment from Netscape 4.76 on Windows
Summary: Writer Crahes when opening a file by clicking on an attachment from Netscape ...
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: 619
Hardware: PC Windows 98
: P3 Trivial (vote)
Target Milestone: ---
Assignee: jp
QA Contact: issues@www
URL:
Keywords:
: 660 708 (view as issue list)
Depends on:
Blocks:
 
Reported: 2001-04-06 18:01 UTC by bill.roth
Modified: 2007-10-15 08:45 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments

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Description bill.roth 2001-04-06 18:01:26 UTC
Writer Crahes when opening a file by clicking on an attachment from Netscape 4.76 on Windows 98. Attached is my DrWatson file.

System snapshot taken on 4/6/01 9:55:18 AM.

*----> Summary/Overview <----*

        Win32 Kernel core component attempted to read from memory that 
        does not exist.  It may be using an uninitialized variable, or 
        it may be attempting to access memory after having freed it.
        
        Module Name: KERNEL32.DLL
        Description: Win32 Kernel core component
        Version: 4.10.2222
        Product: Microsoft(R) Windows(R) Operating System
        Manufacturer: Microsoft Corporation
        
        Application Name: Soffice.exe
        Description: Office Productivity Suite
        Version: 6.00.6103
        Manufacturer: Sun Microsystems, Inc.
        
        User's Remarks:
        

*----> System Information <----*

        Microsoft Windows 98 4.10.2222 A 
        Clean install using 
        /T:C:\WININST0.400 /SrcDir=C:\WINDOWS\OPTIONS\CABS /IS /IW /IQ /ID /IV /IZ /II /NR /II /C  /U:xxxxxxxxxxxxxxxxx
        IE 5 5.00.2919.6307
        Uptime: 0:00:19:53
        Normal mode
        On "WROTH1" as "wroth"
        Fujitsu PC Corporation
        GenuineIntel x86 Family 6 Model 8 Stepping 3 
        128MB RAM
        48% system resources free
        Windows-managed swap file on drive C (2074MB free)
        Temporary files on drive c (2074MB free)

*----> Task list <----*

Program
        Type
        Path
------------

1. Kernel32.dll
        4.10.2222
        Microsoft Corporation

2. MSGSRV32.EXE
        4.10.2222
        Microsoft Corporation

3. Spool32.exe
        4.10.1998
        Microsoft Corporation

4. Mprexe.exe
        4.10.1998
        Microsoft Corporation

5. Mstask.exe
        4.71.1959.1
        Microsoft Corporation

6. MMTASK.TSK
        4.03.1998
        Microsoft Corporation

7. Explorer.exe
        4.72.3110.1
        Microsoft Corporation

8. Taskmon.exe
        4.10.1998
        Microsoft Corporation

9. Systray.exe
        4.10.2222
        Microsoft Corporation

10. Irmon.exe
        4.10.1998
        Microsoft Corporation

11. Prpcui.exe
        1.1.0.0
        Intel Corporation

12. Dockapp.exe
        1, 0, 0, 1
        ,

13. Btnhnd.exe
        2, 2, 0, 0
        FUJITSU LIMITED

14. Mgavrtcl.exe
        2.0.1.0
        McAfee.com

15. Seti@home.exe
        3.03
        University of California, Berkeley

16. Netsw.exe
        2.98c
        J.W. Hance

17. RUNDLL.EXE
        4.10.1998
        Microsoft Corporation

18. Ypager.exe
        3, 5, 0, 844
        Yahoo! Inc.

19. Pmset98.exe
        1, 1, 0, 1
        FUJITSU LIMITED

20. Drwatson.exe
        4.03
        Microsoft Corporation

21. Wmiexe.exe
        5.00.1755.1
        Microsoft Corporation

22. Mgavrte.exe
        1, 0, 0, 42
        McAfee.com

23. Mirc32.exe
        5.82
        mIRC Co. Ltd.

24. Netscape.exe
        4.76.0.11
        Netscape Communications Corporation

25. Palm.exe
        4.0.0
        Palm, Inc.

26. Hotsync.exe
        3.1.1
        Palm, Inc.

27. Alarmapp.exe
        4.0.0
        Palm, Inc.

28. Soffice.exe
        6.00.6103
        Sun Microsystems, Inc.

*----> Startup Items <----*

Name
        Loaded from
        Command
-------------------

1. PMSet98
        Startup Group
        "C:\Program Files\Fujitsu\PMSet98\PMSet98.exe" /A

2. Shortcut to Drwatson.exe
        Startup Group
        C:\WINDOWS\DRWATSON.EXE

3. Microsoft Office
        Startup Group
        "C:\Program Files\Microsoft Office\Office10\OSA.EXE" -b -l

4. NetSwitcher for Windows
        Registry (Per-User Run)
        C:\PROGRAM FILES\NETSWITCHER\NETSW.EXE -totray

5. Taskbar Display Controls
        Registry (Per-User Run)
        RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY

6. Yahoo! Pager
        Registry (Per-User Run)
        C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe

7. ScanRegistry
        Registry (Machine Run)
        c:\windows\scanregw.exe /autorun

8. TaskMonitor
        Registry (Machine Run)
        c:\windows\taskmon.exe

9. SystemTray
        Registry (Machine Run)
        SysTray.Exe

10. IrMon
        Registry (Machine Run)
        IrMon.exe

11. LoadPowerProfile
        Registry (Machine Run)
        Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

12. PRPCMonitor
        Registry (Machine Run)
        PRPCUI.exe

13. BayMgr
        Registry (Machine Run)
        DockApp.exe

14. SBWatchDog.EXE
        Registry (Machine Run)
        C:\WINDOWS\SYSTEM\SBUtils\SBWatchDog.EXE /l

15. LoadBtnHnd
        Registry (Machine Run)
        C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe

16. mgavrtclexe
        Registry (Machine Run)
        C:\WINDOWS\MCBin\AV\Rt\mgavrtcl.exe

17. seticlient
        Registry (Machine Run)
        C:\Program Files\SETI@home\SETI@home.exe -min

18. CriticalUpdate
        Registry (Machine Run)
        c:\windows\SYSTEM\wucrtupd.exe -startup

19. LoadPowerProfile
        Registry (Machine Service)
        Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

20. SchedulingAgent
        Registry (Machine Service)
        mstask.exe

21. mgavrtclexe
        Registry (Machine Service)
        C:\WINDOWS\MCBin\AV\Rt\mgavrte.exe

*----> System Hooks <----*

Hook type
        Hooked by
        Application
        DLL path
        Application path
------------------------

1. Keyboard
        Idle.dll
        YPAGER.EXE
        C:\PROGRAM FILES\YAHOO!\MESSENGER\Idle.dll
        C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

2. Mouse
        Idle.dll
        YPAGER.EXE
        C:\PROGRAM FILES\YAHOO!\MESSENGER\Idle.dll
        C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

*----> Kernel Drivers <----*

Driver
        Loaded from
        Type
        Likely path
-------------------

1. VMM
        
        Microsoft Corporation
        Virtual Machine Manager

2. MTRR
        
        Microsoft Corporation
        ?

3. VCACHE
        
        Microsoft Corporation
        Cache manager

4. DFS
        4.10.2222
        Microsoft Corporation
        DFS Virtual Device  (Version 4.0)

5. PERF
        
        Microsoft Corporation
        System Monitor data collection driver

6. VFIXD
        1.00.02
        Intel Corporation
        Compatibility VxD

7. VPOWERD
        4.10.2223
        Microsoft Corporation
        VPOWERD Virtual Device  (Version 4.0)

8. VPICD
        
        Microsoft Corporation
        Hardware interrupt manager

9. VrtwD
        1.1.075.3
        Intel Corporation
        Real-Time Clock VxD

10. VTD
        
        Microsoft Corporation
        Timer device driver

11. VWIN32
        
        Microsoft Corporation
        Win32 subsystem driver

12. VXDLDR
        
        Microsoft Corporation
        Dynamic device driver loader

13. NTKERN
        
        Microsoft Corporation
        Windows Driver Model

14. CONFIGMG
        
        Microsoft Corporation
        Configuration manager

15. PCI
        4.10.2223
        Microsoft Corporation
        PCI Virtual Device  (Version 4.0)

16. ISAPNP
        4.10.1998
        Microsoft Corporation
        ISAPNP Virtual Device  (Version 4.0)

17. PCCARD
        4.10.2222
        Microsoft Corporation
        PCCARD Virtual Device  (Version 4.0)

18. ACPI
        
        Microsoft Corporation
        ?

19. VCDFSD
        
        Microsoft Corporation
        CD-ROM filesystem driver

20. IOS
        
        Microsoft Corporation
        I/O Supervisor

21. PAGEFILE
        
        Microsoft Corporation
        Swapfile driver

22. PAGESWAP
        
        Microsoft Corporation
        Swapfile manager

23. PARITY
        
        Microsoft Corporation
        Memory parity driver

24. REBOOT
        
        Microsoft Corporation
        Ctrl+Alt+Del manager

25. EBIOS
        
        Microsoft Corporation
        Extended BIOS driver

26. VDD
        
        Microsoft Corporation
        Display driver

27. TRIDENT
        4.12.01.2224
        Trident Microsystems, Inc.
        TRIDENT Virtual Device  (Version 4.0)

28. VSD
        
        Microsoft Corporation
        Speaker driver

29. LTVCD
        5.62
        LT
        LT Windows Modem

30. COMBUFF
        
        Microsoft Corporation
        Communications buffer driver

31. VCD
        
        Microsoft Corporation
        Communications port driver

32. SERIAL
        4.10.2222
        Microsoft Corporation
        SERIAL Virtual Device  (Version 4.0)

33. IRENUM
        4.10.2222
        Microsoft Corporation
        IRENUM Virtual Device  (Version 4.0)

34. FASTIR
        4.10.1998
        Microsoft Corporation
        FASTIR Virtual Device  (Version 4.0)

35. VMOUSE
        
        Microsoft Corporation
        Mouse driver

36. MSMINI
        4.10.1998
        Microsoft Corporation
        MSMINI Virtual Device  (Version 4.0)

37. VKD
        
        Microsoft Corporation
        Keyboard driver

38. VPD
        
        Microsoft Corporation
        Printer driver

39. INT13
        
        Microsoft Corporation
        BIOS hard disk emulation driver

40. VMCPD
        
        Microsoft Corporation
        Math coprocessor driver

41. BIOSXLAT
        
        Microsoft Corporation
        BIOS emulation driver

42. VNETBIOS
        4.10.1998
        Microsoft Corporation
        VNETBIOS Virtual Device  (Version 4.0)

43. NDIS
        4.10.2222
        Microsoft Corporation
        NDIS Virtual Device  (Version 4.0)

44. PPPMAC
        4.10.2222
        Microsoft Corporation
        Windows Virtual PPP Driver

45. NDISWAN
        4.10.1998
        Microsoft Corporation
        Windows Virtual WAN Protocol Driver

46. NETBEUI
        4.10.1998
        Microsoft Corporation
        NETBEUI Virtual Device  (Version 4.0)

47. VTDI
        4.10.1998
        Microsoft Corporation
        Windows TDI Support Driver

48. WSOCK2
        4.10.1998
        Microsoft Corporation
        Windows Sockets Driver 2 TCP/IP only.

49. VIP
        4.10.2226
        Microsoft Corporation
        Windows IP Driver

50. MSTCP
        4.10.2222
        Microsoft Corporation
        Windows TCP Driver

51. VDHCP
        4.10.2161
        Microsoft Corporation
        DHCP VxD Driver

52. VNBT
        4.10.2148
        Microsoft Corporation
        VNBT VxD Driver

53. AFVXD
        4.10.2222
        Microsoft Corporation
        Windows Sockets VTDI Driver

54. DOSMGR
        
        Microsoft Corporation
        MS-DOS emulation manager

55. VMPOLL
        
        Microsoft Corporation
        System idle-time driver

56. JAVASUP
        5.00.3229
        Microsoft Corporation
        Microsoft® Virtual Machine Helper Device for Java

57. VCOMM
        
        Microsoft Corporation
        Communications port Plug and Play driver

58. VCOND
        
        Microsoft Corporation
        Console subsystem driver

59. VTDAPI
        
        Microsoft Corporation
        Multimedia timer driver

60. TSIUSB
        11,500,7500,0
        LapLink.com, Inc.
        TBird Component

61. mrtRate
        Version 2.11
        Marimba, Inc.
        Rate Sencing Driver

62. VFLATD
        
        Microsoft Corporation
        Linear aperture video driver

63. SBEMUL
        
        
        

64. mmdevldr
        4.10.1998
        Microsoft Corporation
        mmdevldr Virtual Device        (Version 4.0)

65. BAYMGR
        1.00.5
        Softex Inc.
        BayManager Miniport Driver

66. CBSS
        4.10.2222
        Microsoft Corporation
        CBSS Virtual Device  (Version 4.0)

67. Display1
        
        
        

68. CDTSD
        4.10.1998
        Microsoft Corporation
        CDTSD Virtual Device  (Version 4.0)

69. CDVSD
        4.10.2222
        Microsoft Corporation
        CDVSD Virtual Device  (Version 4.0)

70. DiskTSD
        4.10.2222
        Microsoft Corporation
        DiskTSD Virtual Device  (Version 4.0)

71. DiskVSD
        4.10.1998
        Microsoft Corporation
        DiskVSD Virtual Device  (Version 4.0)

72. voltrack
        4.10.1998
        Microsoft Corporation
        voltrack Virtual Device  (Version 4.0)

73. YEDFD
        4.33
        Y-E DATA INC.
        YEDFD VSD

74. IOMEGA
        6.7.5.0
        Iomega Corporation
        IOMEGA Universal DASD VSD

75. MXLW9X
        1.0.0.59
        MusicMatch, Inc.
        MusicMatch Access Layer VxD

76. MXLSTACK
        1.0.0.59
        MusicMatch, Inc.
        MusicMatch Access Layer Stack VxD

77. CDR4VSD
        2.5 (080)
        Adaptec
        CD-R Helper VSD for Windows 95

78. APIX
        4.00.952
        Microsoft Corporation
        APIX Virtual Device  (Version 4.0)

79. CDRPWD
        2.5d (296)
        Adaptec
        CD-R Packet Writing Driver

80. CD_Read
        1.2.0.0
        Iomega Corporation
        IOMEGA Recordit VXD

81. RMM
        4.10.1998
        Microsoft Corporation
        RMM Virtual Device  (Version 4.0)

82. BIGMEM
        4.10.1998
        Microsoft Corporation
        BIGMEM Virtual Device  (Version 4.0)

83. SPAP
        4.10.2222
        Microsoft Corporation
        SPAP Virtual Device  (Version 4.0)

84. AOLMAC
        1.63
        America Online
        Network Adapter

85. HSFLOP
        4.10.2222
        Microsoft Corporation
        HSFLOP Virtual Device  (Version 4.0)

86. SCSIPORT
        4.10.2222
        Microsoft Corporation
        SCSIPORT Virtual Device  (Version 4.0)

87. SERENUM
        4.10.2222
        Microsoft Corporation
        SERENUM Virtual Device  (Version 4.0)

88. LPTENUM
        4.10.1998
        Microsoft Corporation
        LPTENUM Virtual Device  (Version 4.0)

89. SERWAVE
        4.10.2222
        Microsoft Corporation
        Serwave Virtual Device

90. WDMAUD
        
        
        

91. THOTKEY
        4.12.01.2224
        Trident Microsystems, Inc.
         Virtual  Hotkey device change Driver.

92. sage
        4.71.1016
        Microsoft Corporation
        sage Virtual Device  (Version 4.0)

93. vjoyd
        4.07.00.0716
        Microsoft Corporation
        Joystick Virtual Device

94. BTNHND
        
        
        

95. MCKRNL
        
        
        

96. MCUTIL
        
        
        

97. MCSCAN32
        
        
        

98. WSHTCP
        4.10.1998
        Microsoft Corporation
        Windows Sockets TCP helper Driver

99. DRVWCDB
        3.10.36a
        Seagate Software, Inc.
        Device Driver

100. DRVWPPQT
        3.10.36a
        Seagate Software, Inc.
        Device Driver

101. DRVWQ117
        3.10.36a
        Seagate Software, Inc.
        Device Driver

102. VDMAD
        
        Microsoft Corporation
        Direct Memory Access controller driver

103. V86MMGR
        
        Microsoft Corporation
        MS-DOS memory manager

104. VSHINIT
        
        
        

105. VSHIELD
        
        
        

106. SPOOLER
        
        Microsoft Corporation
        Print spooler

107. UDF
        
        Microsoft Corporation
        ?

108. VFAT
        
        Microsoft Corporation
        FAT filesystem driver

109. VDEF
        
        Microsoft Corporation
        Default filesystem driver

110. CDFS
        4.10.1998
        Microsoft Corporation
        CDFS Virtual Device  (Version 4.0)

111. CDUDF
        2.5d (296)
        Adaptec
        CD-UDF File System Driver

112. CDUDFRW
        2.5d (296)
        Adaptec
        CD-UDF RW File System Driver

113. UDFREADR
        1.02 (107)
        Adaptec
        CD-UDF Read-Only File System Driver

114. IFSMGR
        
        Microsoft Corporation
        File system manager

115. VNETSUP
        4.10.1998
        Microsoft Corporation
        VNETSUP Virtual Device  (Version 4.0)

116. VREDIR
        4.10.2222
        Microsoft Corporation
        VREDIR Virtual Device  (Version 4.0)

117. VSERVER
        4.10.2224
        Microsoft Corporation
        VSERVER Virtual Device  (Version 4.0)

118. VFBACKUP
        
        Microsoft Corporation
        Floppy backup helper driver

119. SHELL
        
        Microsoft Corporation
        Shell device driver

120. DRWATSON
        4.03
        Microsoft Corporation
        Dr. Watson for Windows 98

121. KMIXER
        
        
        

122. SYSAUDIO
        
        
        

123. redbook
        
        
        

124. swmidi
        
        
        

125. wdmaud
        
        
        

126. baymgr
        1.00.5
        Softex Inc.
        BayManager Miniport Driver

127. e100bnt5
        3.37.20.0002
        Intel Corporation
        NDIS 5 driver

128. smcirda
        4.10.1998
        Microsoft Corporation
        smcirda.SYS miniport

129. netpptp
        4.10.2222
        Microsoft Corporation
        Windows Point to Point Tunneling Driver

130. usbhub
        
        
        

131. WMILIB
        
        
        

132. WMIDRV
        
        
        

133. uhcd
        
        
        

134. USBD
        
        
        

135. sbemul
        
        
        

136. STAC97FJ
        
        
        

137. portcls
        
        
        

138. cmbatt
        
        
        

139. fuj02b1
        
        
        

140. hidvkd
        
        
        

141. ec
        
        
        

142. compbatt
        
        
        

143. BATTC
        
        
        

144. acpi
        
        Microsoft Corporation
        ?

145. swenum
        
        
        

146. ks
        
        
        

147. update
        
        
        

148. prpc
        
        
        

149. wdmfs
        
        
        

*----> User-Mode Drivers <----*

Driver
        Type
        Path
------------

1. mmsystem.dll
        4.03.1998
        Microsoft Corporation

2. power.drv
        4.10.1998
        Microsoft Corporation

3. serwvdrv.drv
        4.10.2222
        Microsoft Corporation

4. msacm.drv
        4.03.1998
        Microsoft Corporation

5. wdmaud.drv
        4.10.1998
        Microsoft Corporation

6. midimap.drv
        4.03.1998
        Microsoft Corporation

*----> MS-DOS Drivers <----*

Name
        Type
------------

1. HIMEM   
        Device driver

2. DBLBUFF 
        Device driver

3. IFSHLP  
        Device driver

4. DOSKEY
        TSR program

*----> 32-bit Modules <----*

Name
        Date
        Address
        Path
---------------

1. REG2.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

2. STORE2.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

3. TDMGR.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

4. RDBTDP.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

5. IMPREG.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

6. CPLD.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

7. DEFREG.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

8. SIMREG.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

9. SMGR.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

10. SOFFICE.EXE
        6.00.6103
        Sun Microsystems, Inc.
        Office Productivity Suite

11. OFA619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

12. BASCTL619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

13. SVX619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

14. DL619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

15. DBTOOLS2.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

16. XO619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

17. GO619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

18. SET619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

19. VERSION.DLL
        4.10.1998
        Microsoft Corporation
        Win32 VERSION core component

20. SFX619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

21. SO619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

22. J619MI_G.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

23. SB619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

24. SVT619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

25. USER9X.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

26. SVL619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

27. TK619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

28. VCL619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

29. IMM32.DLL
        4.10.1998
        Microsoft Corporation
        Win32 IMM32 core component

30. WINSPOOL.DRV
        4.10.1998
        Microsoft Corporation
        Win32 WINSPOOL core component

31. SOT619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

32. UTL619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

33. UCBHELPER1MSC.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

34. COMPHELP2.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

35. STS619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

36. CPPUHELPER2MSC.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

37. CPPU2.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

38. TL619MI.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

39. VOS2MSC.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

40. SAL2.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

41. SHELL9X.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

42. SHELL32.DLL
        4.72.3612.1700
        Microsoft Corporation
        Windows Shell Common Dll

43. COMCTL32.DLL
        5.81
        Microsoft Corporation
        Common Controls Library

44. KERNEL9X.DLL
        6.00.6103
        Sun Microsystems, Inc.
        

45. OLE32.DLL
        4.71.2900
        Microsoft Corporation
        Microsoft OLE for Windows and Windows NT

46. MPR.DLL
        4.10.1998
        Microsoft Corporation
        WIN32 Network Interface DLL

47. WSOCK32.DLL
        4.10.1998
        Microsoft Corporation
        BSD Socket API for Windows

48. MSWSOCK.DLL
        4.10.2222
        Microsoft Corporation
        Microsoft WinSock Extension APIs

49. WS2_32.DLL
        4.10.2222
        Microsoft Corporation
        Windows Socket 2.0 32-Bit DLL

50. WININET.DLL
        5.00.3017.1200
        Microsoft Corporation
        Internet Extensions for Win32

51. SHLWAPI.DLL
        5.00.2919.6304
        Microsoft Corporation
        Shell Light-weight Utility Library

52. WS2HELP.DLL
        4.10.1998
        Microsoft Corporation
        Windows Socket 2.0 Helper for Windows 98

53. USER32.DLL
        4.10.2222
        Microsoft Corporation
        Win32 USER32 core component

54. GDI32.DLL
        4.10.1998
        Microsoft Corporation
        Win32 GDI core component

55. MSVCRT.DLL
        6.00.8397.0
        Microsoft Corporation
        Microsoft (R) C Runtime Library

56. ADVAPI32.DLL
        4.80.1675
        Microsoft Corporation
        Win32 ADVAPI32 core component

57. KERNEL32.DLL
        4.10.2222
        Microsoft Corporation
        Win32 Kernel core component

*----> 16-bit Modules <----*

Name
        Type
        Path
------------

1. KERNEL
        4.10.1998
        Microsoft Corporation

2. SYSTEM
        4.10.1998
        Microsoft Corporation

3. KEYBOARD
        4.10.2222
        Microsoft Corporation

4. MOUSE
        9.01.0.000
        Microsoft Corporation

5. DISPLAY
        4.12.01.2224
        Trident Microsystems, Inc.

6. DIBENG
        4.10.1998
        Microsoft Corporation

7. WIN87EM
        
        

8. M97BIOS
        4.12.01.2224
        Trident Microsystems, Inc.

9. EMBED95
        4.12.01.2224
        Trident Microsystems, Inc.

10. SOUND
        4.10.1998
        Microsoft Corporation

11. COMM
        4.10.1998
        Microsoft Corporation

12. GDI
        4.10.2222
        Microsoft Corporation

13. USER
        4.10.2223
        Microsoft Corporation

14. DDEML
        4.10.1998
        Microsoft Corporation

15. MSPLUS
        4.40.500
        Microsoft Corporation

16. MSGSRV32
        4.10.2222
        Microsoft Corporation

17. MMSYSTEM
        4.03.1998
        Microsoft Corporation

18. POWER
        4.10.1998
        Microsoft Corporation

19. LZEXPAND
        4.00.429
        Microsoft Corporation

20. VER
        4.10.1998
        Microsoft Corporation

21. SHELL
        4.10.1998
        Microsoft Corporation

22. COMMCTRL
        4.10.1998
        Microsoft Corporation

23. SYSTHUNK
        4.10.1998
        Microsoft Corporation

24. OLECLI
        1.20.000
        Microsoft Corporation

25. OLESVR
        1.10.000
        Microsoft Corporation

26. TRID_KEY
        
        

27. SERWVDRV
        4.10.2222
        Microsoft Corporation

28. VMODCTL
        4.10.2222
        Microsoft Corporation

29. UMDM16
        4.10.1998
        Microsoft Corporation

30. UMDMXFRM
        4.10.2222
        Microsoft Corporation

31. MSACMMAP
        4.03.1998
        Microsoft Corporation

32. MSACM
        4.03.1998
        Microsoft Corporation

33. MMTASK
        4.03.1998
        Microsoft Corporation

34. WDMAUDDRV
        4.10.1998
        Microsoft Corporation

35. MIDIMAP
        4.03.1998
        Microsoft Corporation

36. COMMDLG
        4.00.950
        Microsoft Corporation

37. RUNDLL
        4.10.1998
        Microsoft Corporation

38. DESKCP16
        4.10.2222
        Microsoft Corporation

39. TOOLHELP
        4.10.1998
        Microsoft Corporation

40. RWABS16
        
        

41. PIFMGR
        4.10.2222
        Microsoft Corporation

42. PSCRIPT
        4.10.2222
        Microsoft Corporation

*----> Details <----*

Command line: "C:\Program Files\OpenOffice\619\program\soffice.exe" "C:\WINDOWS\TEMP\03_22_~1.SDW"

Trap 0e 0000 - Invalid page fault
eax=009d1f34 ebx=00ac1eb0 ecx=009d000c edx=00100000 esi=009d1f34 edi=000eff7c
eip=bff7a125 esp=0103fe94 ebp=0103fed4         -- -- -- nv up EI pl nz AC po nc
cs=0167 ss=016f ds=016f es=016f fs=569f gs=0000
KERNEL32.DLL:.text+0x1125:
>0167:bff7a125 8b03                mov     eax,dword ptr [ebx]

   sel  type base     lim/bot
   ---- ---- -------- --------
cs 0167 r-x- 00000000 ffffffff
ss 016f rw-e 00000000 0000b7a0
ds 016f rw-e 00000000 0000b7a0
es 016f rw-e 00000000 0000b7a0
fs 569f rw-- 8178684c 00000037
gs 0000 ----

stack base:   00f40000
TIB limits:   0103e000 - 01040000

-- exception record --

   Exception Code: c0000005 (access violation)
Exception Address: bff7a125 (KERNEL32.DLL:.text+0x1125)
   Exception Info: 00000000
                   00ac1eb0

KERNEL32.DLL:.text+0x1125:
>0167:bff7a125 8b03                mov     eax,dword ptr [ebx]

 0167:bff7a109 e83e010000          call    bff7a24c = KERNEL32.DLL:.text+0x124c
 0167:bff7a10e c20800              retd    0008
 0167:bff7a111 53                  push    ebx
 0167:bff7a112 56                  push    esi
 0167:bff7a113 8b742410            mov     esi,dword ptr [esp+10]
 0167:bff7a117 57                  push    edi
 0167:bff7a118 8b7c2418            mov     edi,dword ptr [esp+18]
 0167:bff7a11c 55                  push    ebp
 0167:bff7a11d ba00001000          mov     edx,00100000
 0167:bff7a122 8d1c3e              lea     ebx,[esi+edi]
KERNEL32.DLL:.text+0x1125:
*0167:bff7a125 8b03                mov     eax,dword ptr [ebx]
 0167:bff7a127 a801                test    al,01
 0167:bff7a129 7425                jz      bff7a150 = KERNEL32.DLL:.text+0x1150
 0167:bff7a12b 25fcffff0f          and     eax,0ffffffc
 0167:bff7a130 8b5308              mov     edx,dword ptr [ebx+08]
 0167:bff7a133 03f8                add     edi,eax
 0167:bff7a135 8b4b04              mov     ecx,dword ptr [ebx+04]
 0167:bff7a138 895108              mov     dword ptr [ecx+08],edx
 0167:bff7a13b 8b5308              mov     edx,dword ptr [ebx+08]
 0167:bff7a13e 8b4304              mov     eax,dword ptr [ebx+04]
 0167:bff7a141 894204              mov     dword ptr [edx+04],eax

--------------------


-- stack summary --

016f:0103fed4 0167:bff7a125 KERNEL32.DLL:.text+0x1125
                            (009d0000,009d1eb0,00000084,00000000,
                             81786844,0103ff38,81766328,00000000)
016f:0103fefc 0167:bff7a550 KERNEL32.DLL:.text+0x1550
                            (009d0000,00000084,00000000,0103ff3c,
                             65f2e183,009d0000,00000000,00000080)
016f:0103ff10 0167:bff88dc4 KERNEL32.DLL:.text+0xfdc4
Comment 1 bill.roth 2001-04-06 18:02:51 UTC
*** Issue 660 has been marked as a duplicate of this issue. ***
Comment 2 stefan.baltzer 2001-04-17 08:48:47 UTC
Reassigned to Juergen Pingel
Comment 3 jp 2001-04-23 20:27:47 UTC
Thanks for this long Dr.Watson file. But the only interesting thing is missing, 
the attasched file. Because the command line for the crash is

Command line: "C:\Program Files\OpenOffice\619\program\soffice.exe" 
"C:\WINDOWS\TEMP\03_22_~1.SDW"

And only the file C:\WINDOWS\TEMP\03_22_~1.SDW is needed to find the problem of 
the crash - all other informations are uninteresting. 
Comment 4 bill.roth 2001-04-23 20:49:32 UTC
I will send the file to you directly.
Comment 5 bill.roth 2001-04-23 20:51:03 UTC
File sent.
Comment 6 jp 2001-04-24 14:49:37 UTC
Thanks for the file. In the Build 629 I can't reproduce the problem, but in the 
build 619 - it exist only if the office starts with a document. I think the bug 
is fixed in 629 and I hope also in the 625. 
The Bug was in the framework project
Comment 7 michael.ruess 2001-05-07 16:21:02 UTC
*** Issue 708 has been marked as a duplicate of this issue. ***
Comment 8 hans_werner67 2005-03-09 08:33:24 UTC
Please check issues if it can be closed. I can't see any problems since 2001.
Regards, Frank
Comment 9 michael.ruess 2005-03-09 08:46:01 UTC
Generally, I also can't see a problem. But as JP mentioned above, the specific
.sdw file is needed for this and was sent directly to him... and JP does not
work anymore for us.
So this needs to be tested again in OO 2.0 with the mentioned sdw file.
Comment 10 hans_werner67 2005-10-24 08:44:32 UTC
Hi all, is this issue reviewed in OO2.0? If yes, pls. close this issue else
reopen it and fix it.

Ths. Frank
Comment 11 Raphael Bircher 2007-10-13 09:26:42 UTC
I close now this issue, if the problem is not solved pleas reopen it. thanks

Raphael
Comment 12 michael.ruess 2007-10-15 08:45:11 UTC
It should be better to file a new issue, because this one is much too
inconvenient to handle, because of the tons of unnecessary information about the
system.