Issue 22739 - Inserting text field under RH9 crashes OOo
Summary: Inserting text field under RH9 crashes OOo
Status: CLOSED DUPLICATE of issue 24755
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1
Hardware: PC Linux, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: eric.savary
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2003-11-22 21:00 UTC by grsingleton
Modified: 2013-08-07 14:38 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Crash dump as requested (43.72 KB, text/plain)
2004-01-14 05:09 UTC, grsingleton
no flags Details
Attemtping to insert fileld (40.53 KB, text/plain)
2004-01-27 01:36 UTC, grsingleton
no flags Details

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Description grsingleton 2003-11-22 21:00:40 UTC
When I create the Input Field I go to Insert - Fields - Other - Functions
- Input Field. I enter a suitable descriptor (which becomes the text in
the tooltip) in the Reference text box and then click Insert and the Input
Field dialogue box opens. As I am creating the blank form I leave the main
text area empty and click OK.

OOo returns to Input field page whereupon I click Close and OOo crashes.
Fortunately crash reporting work and the crash dump is sent to Sun.
Comment 1 grsingleton 2003-11-22 21:07:21 UTC
Retested and it works. Something funny going on ... Since the crash is
in the pipe I will research some more.
Comment 2 tamblyne 2004-01-14 03:13:49 UTC
Unable to reproduce (Mandrake 9.2/Redhat 9) 1.1.1a --  

Do you have any further information?  Can you attach the crash report to this
issue?  

Thanks, 

Tam  

Comment 3 grsingleton 2004-01-14 05:09:38 UTC
Created attachment 12470 [details]
Crash dump as requested
Comment 4 h.ilter 2004-01-26 09:18:21 UTC
HI->ES: Please have a look.
Comment 5 grsingleton 2004-01-26 14:14:37 UTC
First a little history:

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From: "Artem B. Bityuckiy" <mail_lists@mail.ru>
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Subject: Possible bug
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It seems I've found a bug in OOO
                                                                                
I'm using OOO 1.1 - rpm package from Fedora Core 1.
                                                                                
How to reproduce:
                                                                                
 >soffice
File->New->Text Document
Insert->Indexes and Tables->Indexes and Tables...
Entries
In "Structure" field place cursor after "E#"
Press Esc
                                                                                
OOO should crash.
                                                                                
P.S. I'm not in mailing list because I've dropped somehow and still
can't subscribe. :-( Send personal e-mail if needed.
                                                                                
Thanks.
                                                                                
--
Best Regards
Artem B. Bityckiy
Comment 6 grsingleton 2004-01-26 14:17:36 UTC
Confirmed in Novemeber. I see that the meaning of Priority has been changed and
nolonger specifies what eash level means. However, when I joined QA the criteria
was that anything that crashes OOo is a P1. I will accept P2. It the crash dump
is insufficient to resolve the problem please let me know.

Comment 7 Joost Andrae 2004-01-26 15:57:44 UTC
JA: the attached call stack doesn't help. As it already has been sent I believe
it  will be processed soon. On the other hand I cannot reproduce this. Please
post some information about your OpenOffice.org build and some more detailed
information about your system. The attached mail needs to be ignored because it
hasn't got anything related with this issue.
Comment 8 grsingleton 2004-01-26 19:05:52 UTC
Nothing to do with the issue. How wrong you are. It was the start of the
process. What is the problem? That the reporter did not create the issue? Please
explain as the attached email has everything to do with the issue. Had it not
been reported I would not have tested and would not have found that indeed the
problem exists. 

You claim you cannot recreate the problem well then have the courtesy to report
your environment. If it does not match those reported please find a system that
does match and retry. If necessary, I will consider allowing you to setup and
SSH2 tunnel to my system in order to reach a solution. As to the call stack, it
and others like it have been sent to Sun on a regular basis since this problem
reoccurs regularly. Perhaps you should find one of those.
Comment 9 lohmaier 2004-01-26 21:31:32 UTC
Please explain why the crash when pressing <esc> in an index-edit dialog should
be related to an issue related to a crash when using input fields. -> mail is to
be ignored.
P1 never has been the prio for crashes. For the description of priorities that
has been used before the upgrade of SourceCast (and that hopefully be restored
soon) see http://qa.openoffice.org/servlets/ReadMsg?list=dev&msgNo=541 
This issue is P3 or maybe P2 

The problem is not reproducible following the steps given, however I can crash
OOo using a slightly different order of closing the dialog (first close the big
Insert -fields dialog and then the small input-field dialog) this is issue 24755
and since that issue has a good explanation/step-by-step instructions and not so
much fuzz, I close this one as duplicate.

If you really can crash OOo using the order specified in this issue (close the
small one first, then the big one) feel free to reopen the issue.

*** This issue has been marked as a duplicate of 24755 ***
Comment 10 lohmaier 2004-01-26 21:32:53 UTC
closing duplicate. reopen if appropriate.
Comment 11 grsingleton 2004-01-26 22:29:58 UTC
Well you do what you must. Are you on piece work? I ask because you left a p1
bug open for more than 2 months before asking for more information. When you got
you claim it was not satisfactory. After I updated the issue with all the
pertinent info I have from my records you make a specious claim that this  is a
duplicate of a newer issue. Something is rotton in Denmark. And I do think that
your responses are a bit arrogant considering the situation. I'm sorry that my
memory is faulty but that comes with age and I do the best I can under the
circustances. I wish you had done the same. 
Comment 12 lohmaier 2004-01-27 00:40:34 UTC
> Well you do what you must. Are you on piece work? I ask because you left a p1
> bug open for more than 2 months before asking for more information.

Are you kidding? It is NOT P1, no matter how many times you tell. You couldn't
even reproduce yourself - how can a non-reproducible crash be P1?
There are many issues that haven't been touched for month, but this has nothing
to do with piece work but with too many issues for too few developers.

> When you got you claim it was not satisfactory.

Have you reread the mail you posted to this issue? Do you still claim that it
has anything to do with this issue?
And what is wrong with telling the truth (trace won't help here)?

> After I updated the issue with all the
> pertinent info I have from my records you make a specious claim that this  is a
> duplicate of a newer issue. Something is rotton in Denmark.

Have you compared this issue and the other one? Notice the difference? Why
should I keep two issues open that describe the same issue? Why shouldn't I keep
the one that is easier to read/contains the better reproducible description?

> And I do think that your responses are a bit arrogant considering the 
> situation.

Hello? Please relax, re-read the messages, trying not be be biased veforehand
and judge again. (Exclude this comment)

PS: Please don't forget that issueZilla is not about exchanging courtesies but
technical information. If possible please use the mailing-lists
(dev@qa.openoffice.org) to discuss this further. 
Comment 13 grsingleton 2004-01-27 01:36:54 UTC
Created attachment 12745 [details]
Attemtping to insert fileld
Comment 14 grsingleton 2004-01-27 01:41:35 UTC
So much for not being resproducible. It is easy to do. See techinical
information is easy when you ask.
Comment 15 lohmaier 2004-01-30 22:29:48 UTC
Is your crash other thatn the one described in issue 24755? If not, then you
should be happy since it is already fixed for OOo 2.0 and has been targeted for
OOo 1.1.2 - that means if the target gets accepted will be fixed in the
1.1.x-line as well.

If this issue is different from issue 24755 please give a detailed step-by-step
instruction on how to reproduce the crash.