Issue 17441 - Smart error for Cannot Find UNICOWS.DLL
Summary: Smart error for Cannot Find UNICOWS.DLL
Status: CLOSED DUPLICATE of issue 12788
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1 RC
Hardware: PC Windows ME
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-07-26 18:56 UTC by aziem
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description aziem 2003-07-26 18:56:32 UTC 
OOo should check for UNICOWS.DLL, and if not available, recommend the 
user install the package.  It could even offer a clickable link to download it. 
 
Many average users might give up during an installation error.  Many may not 
read the README file.
Comment 1 Olaf Felka 2003-07-28 08:35:27 UTC 
Fixed in RC2.

*** This issue has been marked as a duplicate of 12788 ***
Comment 2 Olaf Felka 2003-07-28 08:39:25 UTC 
Why should setup 'know' where to find this download? M$ has changed
the url while OOo 1.1 was growing. The link in the readme was
incorrect. "Many may not read the README file." -> I can't help! It's
up to them to find out!
Comment 3 aziem 2003-07-31 05:42:59 UTC 
It would at least be helpful to get a message like this: 
 
"Please see the enclosed README file for information on installing 
UNICOWS.DLL." 
 
> It's up to them to find out 
 
I suggest that making a software easier to use will make it more 
accepted.  One thing that makes some software difficult to use is 
dead-end error messages.  Error messages with suggestions would 
solve many problems quicker. 
 
Thank you for your work with OOo BTW.  I like OOo and hope to 
deploy 1.1 on 15 workstations replacing M$ on most.