Issue 111254 - Email Address is improperly formatted
Summary: Email Address is improperly formatted
Status: CONFIRMED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Website general issues (show other issues)
Version: current
Hardware: HP (PA-RISC) Windows 7
: P2 Trivial with 1 vote (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL: https://registration2.services.openof...
Keywords:
Depends on:
Blocks:
 
Reported: 2010-04-29 12:22 UTC by alan_s
Modified: 2013-02-07 21:42 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description alan_s 2010-04-29 12:22:19 UTC 
On the above page "Register Your OpenOffice.org" my email address is refused 
as "Email Address is improperly formatted". I reached this page from the 
concluding screen of the installation.

The same email address is accepted on "Register for an account" 
http://www.openoffice.org/servlets/Join and I have received the welcome emails.

My email address is *****@f-m.fm (* = chars a to z)
I guess it is the '-' (dash/minus) character that is rejected.
Comment 1 stx123 2010-04-30 14:03:26 UTC 
Let me see what we can do to fix the problem...
Comment 2 mattb83 2010-07-23 11:14:59 UTC 
I too am getting the same issue, I cannot register because my email address is
'improperly formatted' when quite clearly it is not. I have been using my email
address for years and it conforms to the RFC for email address format. It
happens to have a - (hyphen) in the domain part but that should not cause an issue.

I cannot believe this issue was reported in April but is not fixed.
Comment 3 citizencycle 2010-09-02 10:41:54 UTC 
Same problem: hyphen in the domain name, email address accepted on "Register for
an account" http://www.openoffice.org/servlets/Join
Comment 4 stx123 2010-11-07 12:51:27 UTC 
reassigning to support...
Comment 5 stx123 2011-03-23 16:23:27 UTC 
Reset QA Contact to new default