Issue 99654 - Impress crashes with large presentation
Summary: Impress crashes with large presentation
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Impress
Classification: Application
Component: open-import (show other issues)
Version: OOo 3.0
Hardware: PC Windows XP
: P2 Trivial (vote)
Target Milestone: ---
Assignee: graphicsneedsconfirm
QA Contact: issues@graphics
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2009-02-26 09:05 UTC by phebosma
Modified: 2009-02-26 12:47 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description phebosma 2009-02-26 09:05:30 UTC 
The presentation I made in Impress under Open Office 2.4 is 68 Mb large, but the
program crashes even at starting to load the file, but in any case after any
small alterations. Under version 2.4 I did not encounter this problem. I need to
edit the presentation very soon, need I install version 2.4 again?
I use Windows XP SP3, have 2 Gb RAM memory. 
Please advise shortly!!!!!!!!!!!

Kind regards,

Philip Bosma
Elst, the Netherlands
Comment 1 wolframgarten 2009-02-26 09:35:01 UTC 
Have you been asked to send a crash report and did you do so? Which ID did you
receive then?
Is there enough  free memory on your harddisk ?  As a short cure I would
recommend to install 2.4 again.
Comment 2 phebosma 2009-02-26 11:21:25 UTC 
Indeed, I sent several reports generated after the crashes. I don't remember the
code that these carried. And sure, I reinstalled version 2.4, although the Dutch
issue seems to be no longer available. 
I have room plenty on my harddisks, both for the program ans for the documents.
I am curious what went wrong in the 3.0 version.
Comment 3 wolframgarten 2009-02-26 11:44:28 UTC 
Normally you get an email after sending an error report containing a line like
"The ID of the error report is rujt6vc." Which email adress did you use? This
would help to find your sending in the database. If you do not like to see it
here in the issue you can send it directly to me wg @ openoffice.org.
Comment 4 phebosma 2009-02-26 11:52:45 UTC 
I am sorry, but I did not receive any confirmation after sending the crash
reports. My e-mail address is phebosma@planet.nl.
And now I remover the 3.o version from my computer, I can no longer reproduce
the fault. But I tried that many times, with many variations, like saving under
a new name, that it is quite obvious there is something wrong.
Also, after reinstalling version 2.4, the program complained about the newer
version that the document was created with.
Comment 5 wolframgarten 2009-02-26 12:47:29 UTC 
Sorry, but I cannot find anything in the dtabase with your given email adress.
Since we do not have a crash report and no document for reproducing we cannot do
anything about to fix this. Maybe you have the chance to test your document on
another system to check if it crashes there, too.
Please feel free to reopen the issue if you have more info. Thanks for your help.
Comment 6 wolframgarten 2009-02-26 12:47:59 UTC 
Closed.