Issue 9733 - Install fails on RedHat 8.0
Summary: Install fails on RedHat 8.0
Status: CLOSED DUPLICATE of issue 9452
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 1.0.1
Hardware: PC Linux, all
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-12-01 15:19 UTC by dhelrod
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description dhelrod 2002-12-01 15:19:35 UTC
I believe I followed the install directions correctly.

When I run "./soffice", a dialog box pops up with the Open Office image in it.
A few seconds later (maybe 5 seconds), that dialog is replaced by a dialog box
with the title bar:  "OpenOffice.org 1.0.1"
 ! An unrecoverable error has occurred.
   All modified files have been saved and can
   probably be recovered at program restart.
                OK

When I click "OK", the terminal where I typed: "./soffice" has the word
   Abort
on a line by itself.

It would be nice if it said "see the log ... for more details".  

I'm running RedHat Linux 8.0 on a Dell dual 600Mhz processor system.
I have 256Mbytes of real memory, and two Gbytes of swap space,
with about 1.5Gbytes of swap unused.
The machine has been up (and used) for 45 days, so I believe the
memory to be good. 
I have at least 800Mbytes of free disk space on all disks, 3.6Gbytes
free on the disk with OpenOffice installed, and 7.5Gbytes free on the
the disk with my home directory (where my personal install lives).

Doing "java -version" produces:
   java version "1.4.1_01"
   Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1_01-b01)
   Java HotSpot(TM) Client VM (build 1.4.1_01-b01, mixed mode)

I am willing to work with someone to resolve/test this problem.
David
Comment 1 dhelrod 2002-12-01 15:24:28 UTC
I provided additional data to submission which is not visibile on the
query page.
- dhelrod 
Comment 2 Unknown 2003-01-07 21:47:24 UTC
Any new information on this error?  I'm having the same problem on a
RedHat 8.0 system.

I've tried both v1.0.0 and v1.0.1.  Running "install" unpacks all
files fine into /usr/local/OpenOffice1.0.  I have tried all iterations of:

  * a workstation install or a full local install
  * choosing to use the JDK 1.0.4 and choosing not to use java
  * running "setup" and "soffice" as a regular user or as root

Each time I have uninstalled before attempting a different configuration.

Getting such a generic error "An unrecoverable error has occurred"
with no log or other information as to why it crashed is frustrating.
 Does OpenOffice log startup info into a logfile somewhere?
Comment 3 Unknown 2003-01-09 18:19:11 UTC
I had a similar problem but found a fix.  For some reason the install
doesn't work from this site but if you uninstall everything and then
install it using the rpm from RedHat, it works.  Why?  I don't know. 
I found the solution here:

http://www.windowsquestions.org/questions/history/33680

Comment 4 stx123 2003-02-17 09:59:23 UTC
Reassign issue to owner of selected subcomponent
Comment 5 Olaf Felka 2003-02-19 09:53:45 UTC
Known issue, but we have not been able to reproduce yet.

*** This issue has been marked as a duplicate of 9452 ***
Comment 6 Olaf Felka 2003-02-19 09:54:48 UTC
Duplicate
Comment 7 Olaf Felka 2003-02-19 09:55:07 UTC
.