Issue 9680 - OOo fails at startup with "an unrecoverable error has ocurred"
Summary: OOo fails at startup with "an unrecoverable error has ocurred"
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Linux, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-11-29 20:23 UTC by Unknown
Modified: 2003-09-08 16:53 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-11-29 20:23:27 UTC 
God knows if "framework" is right, but nothing else seems to come close.

This happens with both OOo's own binary build, and the RPM available though
Ximian's RedCarpet system.

Box is RedHat 7.3.

Changing "exec" to "gdb" in soffice script, waiting for it do die, then issuing
the "where" command:

#0  0x455ea834 in __bam_read_root ()
   from /usr/local/OpenOffice.org1.0.1/program/libdb-3.2.so
#1  0x455ea205 in __bam_open ()
   from /usr/local/OpenOffice.org1.0.1/program/libdb-3.2.so
#2  0x45604fe9 in __db_dbopen ()
   from /usr/local/OpenOffice.org1.0.1/program/libdb-3.2.so
#3  0x45604d54 in __db_open ()
   from /usr/local/OpenOffice.org1.0.1/program/libdb-3.2.so
#4  0x45688d80 in Db::open(char const*, char const*, DBTYPE, unsigned, int)
()
   from /usr/local/OpenOffice.org1.0.1/program/libdb_cxx-3.2.so
#5  0x4557b3ae in chelp::Databases::getBerkeley(rtl::OUString const&,
rtl::OUString const&, bool) ()
   from /usr/local/OpenOffice.org1.0.1/program/libucpchelp1.so
#6  0x45571468 in chelp::URLParameter::readBerkeley() ()
   from /usr/local/OpenOffice.org1.0.1/program/libucpchelp1.so
#7  0x455712ea in chelp::URLParameter::get_the_tag() ()
   from /usr/local/OpenOffice.org1.0.1/program/libucpchelp1.so
#8  0x45570f95 in chelp::URLParameter::get_tag() ()
   from /usr/local/OpenOffice.org1.0.1/program/libucpchelp1.so
#9  0x455612d9 in
chelp::Content::getPropertyValues(com::sun::star::uno::Sequence<com::sun::star::beans::Property>
const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libucpchelp1.so
#10 0x45560331 in chelp::Content::execute(com::sun::star::ucb::Command
const&, long,
com::sun::star::uno::Reference<com::sun::star::ucb::XCommandEnvironment>
const&) () from /usr/local/OpenOffice.org1.0.1/program/libucpchelp1.so
#11 0x407b9b03 in
ucb::Content_Impl::executeCommand(com::sun::star::ucb::Command const&) ()
from /usr/local/OpenOffice.org1.0.1/program/libucbhelper1gcc3.so
#12 0x407b428a in
ucb::Content::getPropertyValuesInterface(com::sun::star::uno::Sequence<rtl::OUString>
const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libucbhelper1gcc3.so
#13 0x407b3c65 in
ucb::Content::getPropertyValues(com::sun::star::uno::Sequence<rtl::OUString>
const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libucbhelper1gcc3.so
#14 0x407b342a in ucb::Content::getPropertyValue(rtl::OUString const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libucbhelper1gcc3.so
#15 0x43a280cc in GetHelpAnchor_Impl(String const&, String&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#16 0x43a2aa03 in SfxHelp::CreateHelpURL_Impl(unsigned long, String const&)
()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#17 0x43a2c6bb in SfxHelp::CreateHelpURL(unsigned long, String const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#18 0x43a29605 in SfxHelp_Impl::GetHelpText(unsigned long, String const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#19 0x43a2c430 in SfxHelp::GetHelpText(unsigned long, Window const*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#20 0x402b3b22 in Menu::GetHelpText(unsigned short) const ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#21 0x43b6a63d in SfxVirtualMenu::CreateFromSVMenu() ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#22 0x43b69893 in SfxVirtualMenu::SfxVirtualMenu(Menu*, unsigned char,
SfxBindings&, unsigned char, unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#23 0x43b65a37 in SfxMenuManager::UseDefault() ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#24 0x43c11601 in SfxConfigManager::LoadConfigItem(SfxConfigItem&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#25 0x43c1451e in SfxConfigItem::Initialize() ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#26 0x43b6749e in SfxMenuBarManager::SfxMenuBarManager(ResId const&,
SfxBindings&, SfxConfigManager*, unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#27 0x43abdbec in SfxObjectShell::CreateMenuBarManager_Impl(SfxViewFrame*)
()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#28 0x43b1b36a in SfxViewShell::GetMenuBar_Impl(unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#29 0x43b4774d in SfxDispatcher::SetMenu_Impl() ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#30 0x43b47cac in SfxDispatcher::Update_Impl(unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#31 0x43a18d08 in SfxApplication::SetViewFrame(SfxViewFrame*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#32 0x43b2bf22 in SfxViewFrame::MakeActive_Impl(unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#33 0x43b357ac in SfxTopFrame::InsertDocument(SfxObjectShell*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#34 0x43a00abe in SfxApplication::NewDocDirectExec_Impl(SfxRequest&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#35 0x43a0831f in SfxStubSfxApplicationNewDocDirectExec_Impl(SfxShell*,
SfxRequest&) () from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#36 0x43b52bb3 in SfxShell::ExecuteSlot(SfxRequest&, SfxInterface const*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#37 0x43afc9b8 in
SfxFrameLoader::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue>
const&, com::sun::star::uno::Reference<com::sun::star::frame::XFrame>
const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libsfx641li.so
#38 0x44a97839 in
framework::BaseDispatcher::implts_loadIt(com::sun::star::util::URL const&,
com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue>&,
rtl::OUString const&,
com::sun::star::uno::Reference<com::sun::star::frame::XFrame> const&,
com::sun::star::uno::Any const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libfwk641li.so
#39 0x44a9e092 in
framework::BlankDispatcher::dispatch(com::sun::star::util::URL const&,
com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&)
() from /usr/local/OpenOffice.org1.0.1/program/libfwk641li.so
#40 0x44a94c2f in
framework::BaseDispatcher::dispatchWithNotification(com::sun::star::util::URL
const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue>
const&,
com::sun::star::uno::Reference<com::sun::star::frame::XDispatchResultListener>
const&) ()
   from /usr/local/OpenOffice.org1.0.1/program/libfwk641li.so
#41 0x44aa7555 in framework::Desktop::loadComponentFromURL(rtl::OUString
const&, rtl::OUString const&, long,
com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&)
()
   from /usr/local/OpenOffice.org1.0.1/program/libfwk641li.so
#42 0x080605d5 in Desktop::OpenDefault() ()
#43 0x0805f0fd in Desktop::OpenClients() ()
#44 0x0805efff in Desktop::OpenClients_Impl(void*) ()
#45 0x0805efe3 in Desktop::LinkStubOpenClients_Impl(void*, void*) ()
#46 0x402ecc21 in ImplHandleUserEvent(ImplSVEvent*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#47 0x402ed339 in ImplWindowFrameProc(void*, SalFrame*, unsigned short, void
const*) () from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#48 0x40344f89 in SalFrameData::HandleClientMessage(XClientMessageEvent*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#49 0x4034560a in SalFrameData::Dispatch(_XEvent*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#50 0x4036b075 in SalDisplay::Dispatch(_XEvent*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#51 0x4036ada8 in SalDisplay::Yield(unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#52 0x40366675 in DisplayYield(int, SalDisplay*) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#53 0x40365204 in SalXLib::Yield(unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#54 0x4036e40d in SalInstance::Yield(unsigned char) ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#55 0x401f08ae in Application::Yield() ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#56 0x401f07e8 in Application::Execute() ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#57 0x0805e23d in Desktop::Main() ()
#58 0x401f2f97 in SVMain() ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#59 0x4036408a in main ()
   from /usr/local/OpenOffice.org1.0.1/program/libvcl641li.so
#60 0x420155d4 in __libc_start_main () from /lib/i686/libc.so.6
Comment 1 prgmgr 2002-12-02 21:57:30 UTC 
Changing this to an install issue.

Do you get any errors during the install?  When using the
OpenOffice.org binary, did you do a multi-user install followed by a
workstation install for the user?

Which window manager do you use?
Comment 2 Unknown 2002-12-03 03:16:04 UTC 
> Do you get any errors during the install?
                                                                     
         
No.

> When using the OpenOffice.org binary, did you do a multi-user
install
> followed by a workstation install for the user?

Yes.

> Which window manager do you use?

Afterstep (old, but stable).

I have never considered that it might be a wm issue. I will try it out
with twm (the only other wm I have (or wish) to install, and report
back, but I don't anticipate Afterstep to be the problem, because OOo
did work for me in pre-1.0 days on RedHat 6.2. I have never neen able
to run it on RedHat 7.3
Comment 3 Olaf Felka 2003-01-14 16:15:01 UTC 
Works for me on RH 7.3
Comment 4 Olaf Felka 2003-03-05 16:47:09 UTC 
I can't reproduce.