Issue 93353 - Writer crashes opening large .odt document
Summary: Writer crashes opening large .odt document
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: OOO300m4
Hardware: PC (x86_64) Linux, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2008-09-02 00:24 UTC by wilbur_harvey
Modified: 2012-03-30 20:00 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description wilbur_harvey 2008-09-02 00:24:13 UTC 
Writer crashes when I try to open my document.
This is a large document with many tables and pictures.
It has been evolving since v2.4.
The last version of v3 that worked was m27.
M29 and M30 also crashed the same way.
Other simple documents open without problems.

When it tries to send an error report, it crashes.
I have tried this on 3 different machines, one running Ubuntu Hardy (all x64),
and two running Ubuntu Intrepid, all have the same results.

The only log files I could find were these:

syslog:Sep  1 13:10:54 hnlwnh1q gnome-session[6648]: DEBUG(+): GsmXSMPClient:  
CloneCommand = '/opt/ooo-dev3/program/soffice'  
syslog:Sep  1 13:10:54 hnlwnh1q gnome-session[6648]: DEBUG(+): GsmXSMPClient:  
Program = '/opt/ooo-dev3/program/soffice' 
syslog:Sep  1 13:10:54 hnlwnh1q gnome-session[6648]: DEBUG(+): GsmXSMPClient:  
RestartCommand = '/opt/ooo-dev3/program/soffice'
'-session=101787fdbee25bca70122031065472721700000066480048' '-nologo'  
syslog:Sep  1 13:10:54 hnlwnh1q gnome-session[6648]: DEBUG(+): GsmXSMPClient:
Client '0x1cec070 [/opt/ooo-dev3/program/soffice
101787fdbee25bca70122031065472721700000066480048]' received
SaveYourselfDone(success = True) 
syslog:Sep  1 13:11:04 hnlwnh1q gnome-session[6648]: DEBUG(+): GsmXSMPClient:
Client '0x1cec070 [/opt/ooo-dev3/program/soffice
101787fdbee25bca70122031065472721700000066480048]' received CloseConnection 
syslog:Sep  1 13:11:04 hnlwnh1q gnome-session[6648]: DEBUG(+): GsmXSMPClient:
xsmp_finalize (0x1cec070 [/opt/ooo-dev3/program/soffice
101787fdbee25bca70122031065472721700000066480048])
Comment 1 michael.ruess 2008-09-02 05:58:53 UTC 
Could you please attach the document in question to this issue or send it
directly to mru@openoffice.org for the case it contains confidential data you do
not want to share to the public.
The document is essential for reproducing the crash and as long as our sample
documents do not show this behavior we are in need your special file.
BTW: do you work with the build downloaded via OOo website?
Comment 2 stefan.baltzer 2008-09-02 11:43:04 UTC 
SBA: Set keyword "needmoreinfo".
Comment 3 michael.ruess 2008-09-16 17:02:11 UTC 
Does this still happen with an OOO300m5 or m6 build?
Comment 4 wilbur_harvey 2008-09-16 18:14:40 UTC 
1) The 64-bit Deb version is still not available from the main download page. I
was able to find it on a mirror and install it.
2) The problem is the same with the M5 (RC1) build.
3) I have not been able to find an M6 build to try.
Comment 5 michael.ruess 2008-11-10 15:52:08 UTC 
Please attach the sample document. Feel free to re-open this issue then, if the
problem is still reproducible with the final build m9.
Comment 6 michael.ruess 2008-11-10 15:53:57 UTC 
Closed.