Issue 92847 - Cannot create additional instances of soffice from desktop icon link
Summary: Cannot create additional instances of soffice from desktop icon link
Status: CONFIRMED
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOO300m2
Hardware: All Windows XP
: P4 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-08-17 19:53 UTC by ronyf
Modified: 2013-02-07 22:42 UTC (History)
2 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description ronyf 2008-08-17 19:53:45 UTC
OOO300m2 (build:9343), Windows XP

Using the soffice icon placed on the Desktop it is possible to create an
instance of soffice. In OOO300 a Window appears with a dialog in it which allows
one to pick a document type.

Attempting to create a second instance (for creating a second instance of an
office document type) by re-clicking the swriter desktop icon does not yield a
new instance.

Instead, one needs to use either "File->New->Text Document" or go through the
Windows "Start" menu to locate the OOo entry and within that the appropriate
document type.

Assuming, that this behaviour is only planned for OOo300 I lowered the priority
to P4, but thought to file an issue to not overlook this particular issue as it
would be quite distracting for end-users who came to expect from clicking
soffice icons to open new instances. 

[Actually, I think, it should open another instance of the OOo300 window/dialog
to allow the user to create new OOo document instances.]
Comment 1 Mechtilde 2009-09-08 15:05:10 UTC
I assume you want to work with to different file.

What does the difference make to do it in one or in two instances of OpenOffice.org.

I can open as much file as I want (as I have RAM).
Comment 2 ronyf 2009-09-08 15:53:22 UTC
Hmm, maybe I did not really state the problem such that it can be seen. Trying
it differently:

With 3.0.1 (sorry at this XP machine I do not have a newer version for
development purposes) on Windows XP a link to the "OpenOffice.org 3.0" icon is
placed on the desktop and in addition it is available in the Windows Start menu
system. 

Double-clicking the OOo icon (dubbed "OpenOffice.org 3.0") on the desktop or
picking it from the menu will open an OOo window with a menu in the middle, in
which one picks an OOo filetype (swriter, scalc, simpress, etc.). As a result
the OOo window changes and a new document of the chosen type is displayed in it.

While a person is editing that newly created document type, but needs to quickly
create another new OOo document type, then it is intuitive to just double-click
on the aforementioned OOo icon or pick that menu option. I would expect then the
same behaviour as described above: a new empty OOo window appears containing a
menu of OOo document types that the user chooses from to create another new OOo
document. Instead, the previously created docoument gets the focus and the user
cannot choose a new document type s/he wants to create.

---

Maybe yet another explanation:

- a user wishes to create a new Document A and double clicks/picks
"OpenOffice.org 3.0", which yields a new OOo window and a choice of document
type one wishes to create

- the same user wishes to create another new Document B (while Document A is
still being edited) and double cliks/picks "OpenOffice.org 3.0", which now
behaves differently: it will focus on Document A, but not allow one to create a
new document. 

I think this is irritating/distracting users (also, I think previously it would
always create a new document window from which one was abele to choose the
desired document type; cannot double-check the behaviour on 3.1.1 currently).

HTH, if not, please ask again.



Comment 3 Regina Henschel 2009-09-08 16:14:46 UTC
There is always only one instance of OOo3 running. It is impossible to start a
second instance, because it is noted down in the OOo user folder, that an
instance is running. But this instance can have multiple open documents. Why you
try to use the icon on the desktop or the start menu? Open the drop-down list of
the "new"-icon in the standard toolbar to get any document type you want.

Comment 4 ronyf 2009-09-08 16:31:54 UTC
Probably semantics get into our ways: 

- so let us define an "instance" to be an OpenOffice.org process serving a
specific port. Clearly, such an "instance" can serve multiple documents (of
various types),

- let us define "document" to be of any type, edited by an "instance". There may
be multiple distinct documents of any type that are edited by that "instance".

Now, witness the following behaviour (this is on XP 3.0.1, German edition):

- "Start -> OpenOffice.org -> OpenOffice.org Writer": causes a new document to
be created and presented for editing,

- "Start -> OpenOffice.org -> OpenOffice.org Writer": causes another new
document to be created and presented for editing.

In both of the above cases I used the same menu-option and two different
documents got created. The same is true for all the different document type
menu-options. Hence, it is intuitive that picking the same menu-option
repeatedly, causes a new document to be created and presented for editing each time.

HOWEVER, this is NOT true, if using the "OpenOffice.org 3.0" menu option (or
double-clicking its icon for the same matter): in this case the behaviour is
DIFFERENT which makes it a usability problem:

- if no OOo document is being edited, then a window is created with a dialog
that allows one to pick a document type; once picked a new document is created
and presented for editing

- if HOWEVER any OOo document is open already, then the behaviour now is as
follows: OOo will focus on the last document that got presented for editing. The
behaviour of "OpenOffice.org 3.0" is all of a suddent DIFFERENT to the other
menu-options (e.g. "OpenOffice.org Writer", "OpenOffice.org Calc",
"OpenOffice.org Impress", etc.), in that it does not allow one to create a new
document at all anymore!





Comment 5 Olaf Felka 2010-05-07 15:05:16 UTC
This is not a defect. OOo doesn't behave like that and it is not intended to do
so. Some applications behave like you describe other don't. The workaround is
pretty simple and the usual way to open a new document: 'File - New'. So I don't
really see the need to change something.