Issue 91197 - IT registration: usability: password before & after email
Summary: IT registration: usability: password before & after email
Status: UNCONFIRMED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Website general issues (show other issues)
Version: current
Hardware: Unknown All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-06-29 20:10 UTC by nicklevinson
Modified: 2013-02-07 22:40 UTC (History)
1 user (show)

See Also:
Issue Type: FEATURE
Latest Confirmation in: ---
Developer Difficulty: ---


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Description nicklevinson 2008-06-29 20:10:30 UTC
I recently opened an Issue Tracker login. I got as far as the page telling me to
await my email. That pre-email page requested that I set a password and said it
was required.

The next day, I opened the email and followed the link. Your page in response to
the link requested a new password.

What I wondered was whether I was supposed to enter the same password that I had
set up the day before and if there'd be a problem if they didn't match.

As it happens, I entered the same one and your system accepted it. I changed it
to a more robust one.

I'm not questioning the security need or security procedure, only the clarity
for usability.

You might want to clarify the post-email page's language to clarify whether we
must enter the preactivation password or whether the older password can be ignored.

The relevant pages:
Pre-email: <http://www.openoffice.org/servlets/TLogin>, accessed 6-23-08.
Post-email:
<http://www.openoffice.org/servlets/PasswordEdit?userID=515219&ticket=9e129f228f9db11c060556d30a317aef>,
accessed 6-24-08.

I left your priority menu at its default. I don't know how to rate it.

Thank you.

-- 
Nick
Comment 1 stx123 2011-03-23 16:18:35 UTC
Reset QA Contact to new default