Apache OpenOffice (AOO) Bugzilla – Issue 8651
OpenOffice crashes while loading Impress file
Last modified: 2003-09-08 16:54:41 UTC
I was working on my presentation, saving regularly and OpenOffice crashed for some reason of the other. I reloaded OpenOffice to continue working on my presentation and it crashes while loading the file. I tried to load it under WinXP and Linux (Redhat 8.0), but it crashes in both cases. This is a little discouraging since we tend to believe that we are "safe" if we save our work, but if we cannot trust that the saved file can be reloaded, it makes me very apprehensive about using OO for serious work. Is there any way to debug the loading of the document so I can try to get back my work? I would like to attach the sxi file so you could see what is happening, but I don't see any way to do this. -> richard
Richard, thank you for using and supporting OOo. There is a link "Create a new attachment" where you can attach your file. A few things to note: 1 Unfortunately we cannot help you recover your data. IZ and the QA team focus only on reviewing and isolating bug reports. 2 If OOo crashed, there could be a chance your file got corrupted during the crash. What we need is more details on how OOo crashed. Ideally this should be reproducible. 3 The best way to ensure data integrity regardless of the application is to make another copy of your document at regular intervals, in addition to saving regularly.
Created attachment 3353 [details] The corrupted file
I attached the corrupted Impress file. I believe I have figured out how it became corrupt and it is repeatable on my system for both Windows and Linux. I opened up two presentations and switched to "slide view" so that I could select slides from one presentation and copy them into the other. The copied slides appeared correctly in the target presentation, but after saving the presentation it was no longer possible to open the file into which I copied the slides -- OpenOffice crashes while trying to load it. I was able to repeat this. Perhaps it is a known problem.
Richard, thanks for the great feedback. Can you attach the 2 files we need to reproduce this problem. Once I get the 2 files you used to reproduce this problem, I'll run a check on the test boxes. Thanks again.
Created attachment 3365 [details] The presentation from which I was copying files.
Created attachment 3366 [details] The target presentation for the copied files
I attached the two files. This is how I recreate the problem: Open the test.sxi presentation, then open the source presentation. Switch into "slide view" on the source presentation and select all slides and right-click and press "Copy". Go into the first presentation and switch into "slide view" and right-click over the background and click "Paste". Now save the target presentation...it may cause OO to crash at this point, but it may be successful too.
In my attachment notes, that should say "slides" and not "files".
Thanks again Heavy. A few more questions: 1 Do I need to copy any slides in particular? I guess if you could tell us/me exactly which slides to copy it would help us/me out. 2 How should I answer the dialog box: "The format of the pages will be adapted. Do you want to adapt the objects too?" Doing a quick check, I could not duplicate the problem using Win NT 4.0 SP6a, OOo 643.
Regarding which slides to copy, I just selected them all and copied them into the target presentation. Regarding whether or not to adapt the format, it didn't ask me this...is this perhaps related to the template file? I could attach the template if it is necessary too.
Regarding which slides to copy, I just selected them all and copied them into the target presentation. Regarding whether or not to adapt the format, it didn't ask me this...is this perhaps related to the template file? I could attach the template if it is necessary too. I could try to install the latest developer build and see if I can recreate it with that version too, I am using 1.0.1.
Okay, I can duplicate with the user supplied target file ( test.sxi ). Need to figure out what in test.sxi is causing the problem. I don't have a problem cutting and pasting the entire source ( 20020405_oscar_objectweb.sxi ) presentation into a new blank presentation.
Reassigned to Christian.
set to new
Please have a look.
will look into it
fixed the problem with masterpages that have the same name as other masterpages with an additional '-' and optional further text
reopen to send back to qs
Fixed in OOo1.1Beta
changed resolution
changed the target.
Verified in the latest internal build. the fix get integrated in the OOo1.1Beta
I close the issue.