Issue 8120 - Can't shut down soffice.exe
Summary: Can't shut down soffice.exe
Status: CLOSED DUPLICATE of issue 7037
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: thorsten.martens
QA Contact: issues@framework
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-10-07 15:00 UTC by ais
Modified: 2003-03-11 18:01 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description ais 2002-10-07 15:00:29 UTC 
I have now experienced this issue a couple of times. Having used OOO.org all 
day, I try to shut-down the computer, but nothing happens.
If I kill the soffice.exe application through Win2k Task manager, and then 
attempt to shut down again, win2k shuts down as it should.

Analyzing soffice.exe it consumes approx. 100 MB of ram, and has about 10 
threads running in the background, which is 5 more then when it starts.

It seems, that something isn't being terminated properly.

Since this is properly very hard to replicate, I can't say what does it, since 
it happens with different files. I was wondering if there is some way I can 
provide you with more information on the issue, when it happens to me.

Best regards

AIS
Comment 1 prgmgr 2002-10-19 18:58:09 UTC 
Anders, thank you for using and supporting OOo.

Does this problem still exist if you do not load the OOo QuickStarter 
during the startup of OOo?

My guess is that you are experiencing problems with the QuickStarter 
app in the SysTray, not with the core OOo app.
Comment 2 ais 2002-10-19 22:41:51 UTC 
Ok, thanks.

I'll try that and report back.
Comment 3 thorsten.martens 2003-01-20 14:29:05 UTC 
Due to the fact, that I´m not able to reproduce this problem when
using a OO 1.0.2., I need more information about how to let it occur
in a OO 1.0.2.
Comment 4 ais 2003-01-20 15:38:16 UTC 
Hi,

I have runned many last since my last post, but have been unable to 
create a reproduceble situation. 
All I can say is that, it doesn't seem to be linked directly to the 
quickstarter, since I have computers running without it, but still 
have the problem.

However it seems to be related to word-documents and excel documents.
Comment 5 thorsten.martens 2003-01-28 10:41:23 UTC 
#7037 is managed by LO. He is going to find out what causes these
problems and try to solve them. Close this one therefore as duplicate.

*** This issue has been marked as a duplicate of 7037 ***
Comment 6 michael.bemmer 2003-03-11 17:21:41 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details. First step in IssueZilla is
unfortunately to set them to verified.
Comment 7 michael.bemmer 2003-03-11 18:01:13 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details.
Comment 8 michael.bemmer 2003-03-11 18:01:23 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details.