Issue 8036 - Printing can disable other major features
Summary: Printing can disable other major features
Status: CLOSED FIXED
Alias: None
Product: gsl
Classification: Code
Component: www (show other issues)
Version: current
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: OOo 1.1 Beta
Assignee: h.ilter
QA Contact: issues@gsl
URL:
Keywords:
: 7969 (view as issue list)
Depends on:
Blocks:
 
Reported: 2002-10-03 06:21 UTC by cjensen
Modified: 2003-11-10 04:48 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description cjensen 2002-10-03 06:21:28 UTC 
Many users in my office are reporting that sometimes following printing, open
office 1.0.1 will disable the print icon and the menu item. Additionally trying
to save, print preview or close the document results in the following error message.
The document cannot be closed because a print job is being carried out.
The only way to close Open Office is to use task manager to forcibly shut it down.
I have been told that it can be caused by saving the document quickly after
pressing starting a print job, but that is not the sole cause.
I have tried to reproduce the problem myself, but have been unable to. However
it is being experienced by multiple users on multiple machines.
The printer being used is a Xerox Docucenter, the print share is managed by a
Windows 2000 SP2 Server.
Apparently the problem occurs most frequently in Calc.
Comment 1 philipp.lohmann 2002-11-12 14:42:46 UTC 
pl->ssa: this maybe something for mba ?
Comment 2 stephan_schaefer 2002-12-02 12:14:36 UTC 
*** Issue 7969 has been marked as a duplicate of this issue. ***
Comment 3 stephan_schaefer 2002-12-02 12:30:34 UTC 
I will try to reproduce.
Comment 4 stephan_schaefer 2003-01-06 08:00:28 UTC 
ssa->hi: again, please try to reproduce in-house. i couldn't reproduce it.
Comment 5 h.ilter 2003-01-13 13:30:07 UTC 
We had similiar problems that the office can not be closed or you can
not work further while printing. The print managemend is changed since
644n so this problem shouldn't occur in OO1.1_Beta.
Comment 6 h.ilter 2003-03-06 10:06:50 UTC 
Fixed.
Comment 7 rtrout 2003-11-10 04:48:40 UTC 
I'm seeing this problem on 1.1 final - should we re-open this issue or
create a new one? Occurs less frequently but symptoms are identical -
on attempting close receive message 'The document cannot be closed
because a print job is being carried out.'