Issue 7659 - Calc file vanishes and no recoverability from backup/temp file
Summary: Calc file vanishes and no recoverability from backup/temp file
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Calc
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: oc
QA Contact: issues@sc
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-09-11 10:51 UTC by Unknown
Modified: 2003-09-08 16:55 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Unknown 2002-09-11 10:51:04 UTC
I'm new to this, so maybe my question/issue is not such a "good" issue.

Yesterday I managed to crash an important spreadsheet file. Unfortunately I'm
not sure what happen (I don't recall any error message, but I think I logged off
from the OS without shutting Calc down, but naturally saving the file first),
but the consequence was total loss of the file (not even a file recovery program
can find it). The Calc program didn't manage to create backup files (they are of
0 KB size). I managed to recover/undelete an older version of the file, but the
Calc program will not open it.

So the issue is:
- OO Calc is obviously able to delete an existing file, probably during saving
the altered one currently in use (or however it works), before it creates or
"fills" a backup tempfile. If the creation of the backup file is unsuccessful
and there is a problem with file creation, total loss of the file is possible. 
- OO is not able to recognize or open an undeleted Calc file, even though
Win2000 correctly recognizes it as a Calc file.

I'm sorry I can't be more specific. I think this is an important issue, though,
since at least I haven't experienced before that a file can vanish without any
trace.
Comment 1 prgmgr 2002-09-15 02:29:11 UTC
Odd, thanks for posting this issue.

By default, OOo does not have the backup feature enabled.

Go to :

Tools->Options->Load/Save->General

In the Save file, there is an option enable the option "Always create 
backup copy".


As for the recovered Calc file, OOo probably cannot read it due to 
corruption of the contents during the recovery process.

I'm going to close this issue fow now.

Thanks for using and supporting OOo.
Comment 2 diane 2002-09-16 13:16:45 UTC
Hi Odd,

When I read your comments, I get the impression that you did have the
OOo backup feature turned on, and your .bak file existed, but it was
0kb in size after you found your original file unrecoverable.  Am I
misinterpretting your comments?  

As a user of OOo this concerns me *very much*.  I have one file, a
master parts list of one of my customer's inventory, that has taken me
5+ years to create.  If it suddenly disappeared, I would not be a
happy camper.  I also have several business files that accumulate data
for 1 year.  

Would it be possible for you to add a few more comments to clarify
whether or not you already had your backup feature activated?  I am
very interested in your further comments.

thanx,
diane
Comment 3 Unknown 2002-09-16 15:38:05 UTC
Hi Diane!

No, I didn't have the backup feature turned on, because I didn't know
it was an option. And I thought I had 0Kb backup files from OO, which
would be a bit suprising in this case, but they were some kind of temp
files and not .bak files. My misstake.

I have checked the box for backup now and that seem to work properly.
But I think backup should be a default setting since that is what
you're used to from, for instance, MSO.

Well, don't forget to backup your files to another server or such. To
loose five years of work wouldn't be a very nice experience.

/Odd.