Issue 7389 - Backups not being created
Summary: Backups not being created
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P2 Trivial (vote)
Target Milestone: ---
Assignee: stefan.baltzer
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-08-31 17:29 UTC by Unknown
Modified: 2003-09-08 16:56 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-08-31 17:29:25 UTC 
Earlier I experiened a StarOffice crash which deleted the file I was working on
(issue #7388). When I went to look for the backup in the [application
path]\user\backups directory I found that there were only 2 .tmp files that were
both 0 kb. I started a new document and checked the backup directory again. No
backups were present. The status meter on the UI will, as scheduled, display the
message "Autosaving..". However, nothing is created in the backup folder. I
seached my c: for *.bak and *.tmp and could not find either the document I
orignally lost nor the new document I created.

System Information:
OS: Windows 2000 SP2
CPU: Celeron 700
RAM: 512 MB
Comment 1 prgmgr 2002-09-03 02:49:17 UTC 
Thanks for posting Hugues.

Please check to make sure the backup copy option is enabled.

1.  Start Writer.
2.  Tools->Options->Load/Save->General
3.  Make sure "Always create backup copy" is checked off.
Comment 2 Unknown 2002-11-03 14:55:09 UTC 
I did have that setting turned on. I used StarOffice for a while
before trying OpenOffice and remember to turn that on when I first
used the software.

However, I recently experience a severe OpenOffice crash (Issue 7388)
and it appears that the setting was turned off during the crash. The
crash occurred while the autosave was running so it might be related.
Anyway, I turned it back on and it's working again.
Comment 3 prgmgr 2002-11-12 00:49:01 UTC 
Closing issue.
Comment 4 michael.bemmer 2003-03-12 14:08:18 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved
<wontfix/duplicate/worksforme/invalid> issues. Please see this posting for
details. First step in IssueZilla is unfortunately to set them to verified.
Comment 5 michael.bemmer 2003-03-12 14:32:42 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved
<wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.