Issue 7116 - Unrecoverable error, unopenable document - how do I recover contents?
Summary: Unrecoverable error, unopenable document - how do I recover contents?
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: stefan.baltzer
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-08-19 11:20 UTC by peopleandplanet
Modified: 2003-09-08 16:56 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
problem file (2.13 MB, application/octet-stream)
2002-08-21 13:12 UTC, peopleandplanet 		no flags Details
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Description peopleandplanet 2002-08-19 11:20:47 UTC 
I produced a 1-side document with several (4 I think) images in it. I wrote it fine, was impressed 
with the wrap-to-contour function, printed it fine, saved it fine.

Now I try to open it and get 
"An unrecoverable error has occurred" from OO and then "soffice.exe has generated errors and 
will be closed by Windows".

I'm currently evaluating OO for use in place of MS Word in my 
organisation, I've been really impressed and have begun phased changeover but this is a really 
serious problem - all software crashes from time to time but it's bad when it results in lost work / 
unopenable files.

Please help if you can!

rich
Comment 1 prgmgr 2002-08-19 20:17:56 UTC 
Thanks for posting Rich.

The best place for support is to send your request to the users mailing list.

However, if you think your file is valid and a problem exists with OO, please attach a file we can use to reproduce your problem.

Inside issue 7116, there is a link "Create a new attachment" that you can use to attach the file to this issue.

Thanks
Comment 2 peopleandplanet 2002-08-21 13:12:35 UTC 
Created attachment 2564 [details]
problem file
Comment 3 prgmgr 2002-09-04 03:45:14 UTC 
Rich, thanks for the document.

It does appear to be corrupted.

Do you have any specific steps to reproduce this error?  Does this 
save error happen all the time?


****  This is an unofficial tip.  Use at your own risk.

You can try to unzip the "how to make big windmills instructions.sxw" 
file and recover the text contents from the content.xml file.



I emphasis once again, that this type of support is handled via the 
users mailing list.  Please post your support questions there.
Comment 4 eric.savary 2003-04-16 14:27:32 UTC 
support
Comment 5 eric.savary 2003-04-16 14:27:46 UTC 
closed