Issue 6459 - Send Writer Attachment via GroupWise will crash OO
Summary: Send Writer Attachment via GroupWise will crash OO
Status: CLOSED WONT_FIX
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 98
: P2 Trivial (vote)
Target Milestone: ---
Assignee: eric.savary
QA Contact: issues@sw
URL:
Keywords:
: 6775 9630 (view as issue list)
Depends on:
Blocks: 6775
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Reported: 2002-07-17 07:08 UTC by Unknown
Modified: 2003-09-08 16:56 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-07-17 07:08:08 UTC 
I open OO Writer.
I make a new document with some few words.
I go into the File Menu, Send, as e-mail
I choose my Novell GroupWise profile.
The e-mail form appears and then, immediatly, OO crash with an error but 
doesn't close !
From that time, the e-mail can't be sent, GroupWise can't be closed nor OO and 
the system is quite unstable, as I can't normally shutdown or reboot the OS. I 
have to make an hard reset or turn of the PC.
Comment 1 prgmgr 2002-09-15 16:29:27 UTC 
*** Issue 6775 has been marked as a duplicate of this issue. ***
Comment 2 prgmgr 2002-12-01 02:02:13 UTC 
*** Issue 9630 has been marked as a duplicate of this issue. ***
Comment 3 eric.savary 2003-05-14 16:00:35 UTC 
ES->TRA: one for you
Comment 4 tino.rachui 2003-05-14 20:19:37 UTC 
Hi Roland,

do you have configured "use default email client" in
"Tools->Options->External Programs"? If yes this means OOo tries to
send the email via MAPI. Under Windows 98 we discovered various
problems with the MS MAPI library. If you have an outdated version,
problems like crashes easily happen. Maybe you can try to send an
email with another application like WordPad for instance and see if it
crashes too. At least Version 5.1 under Windows XP has a "Send..."
button too. If this is no help you may install a newer version of
Outlook Express which brings a newer MAPI library with it (of course
no a nice solution).
I'm afraid we cannot do very much than that to fix the problem. It's
more a design problem than a bug (the bug lies in the MS MAPI library
on which we rely) the design problem is that we are using MAPI
in-process and so suffer from this kind of problems.

Kind Regards,
Tino
Comment 5 tino.rachui 2003-05-19 09:37:25 UTC 
Hi Eric,

have to reject this task as I did before serveral times. There are
known problems with some versions of the MS MAPI library which we
cannot fix. Have a look at my comments to Roland (you may event want
to interview ATR about this). We can only make OOo more robust to this
kind of problems but that's or design problem that we could only
address in a greater time frame.

Kind Regards,
Tino
Comment 6 eric.savary 2003-05-20 01:13:00 UTC 
I close it until you (submiter) give an answer to those questions
Comment 7 eric.savary 2003-05-20 01:13:49 UTC 
closed