Issue 64184 - Actual Printed Top margin is less than Prefs top margin
Summary: Actual Printed Top margin is less than Prefs top margin
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: printing (show other issues)
Version: OOo 2.0.2
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2006-04-09 18:40 UTC by defenestration
Modified: 2007-11-27 18:44 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description defenestration 2006-04-09 18:40:12 UTC 
I am using OO Writer 2.0.2 on Windows XP Home SP2 to print labels on a single A4
sheet of labels. I have noticed a problem with OO where the top margin specified
in the OO settings, does not get correctly sent to the printer.

FYI, I am using a Canon Pixma iP5200 printer with the latest drivers.

To reproduce:

1) Create new labels document by selecting File->New->Labels, and selecting
Format "Sheet", Brand "Avery A4", Type "J8160 Address", followed by OK.

2) On the newly created document, enter a line of text on the first line of each
label area, to be used as a test printout.

3) Print the label on an Avery A4 J8160 Address label sheet.


PROBLEM: The test lines appear higher up on the printed label sheet than they
should be, which causes them to not be printed on the correct label (or overlap
the previous label).

I have manually measured all the settings used for this label template and found
them to be correct, but OpenOffice does not seem to send the correct top margin
info to the printer, which results in it not positioning the label sheet far
enough down.

Microsoft Word 2000 has no such problems when printing these labels.
Comment 1 michael.ruess 2006-04-18 15:43:50 UTC 
Reassigned to HI.
Comment 2 h.ilter 2006-04-18 15:57:46 UTC 
What about when you change the page format to A4 before printing?
Comment 3 Rainer Bielefeld 2006-12-14 07:08:01 UTC 
Closing issue due to reporter's inactivity as WFM.

Pls. feel free to reopen this issue if you find out that the problem is still
existing with a current stable OOo version.
Comment 4 h.ilter 2006-12-14 08:50:34 UTC 
.
Comment 5 joopb 2007-11-27 18:44:17 UTC 
I have the same problem when making labels Avery J8160 (= Herma 8632). The sizes
(H:63.5mm, W:38.1mm, Topmargin:15.2mm) are correct in OOo writer (2.3 and 2.1
windows and 2.0 linux), but when the document is made, there is no(!) bottom
margin (which should also be 15 mm). The total page height is not 297mm but less.