Issue 63375 - Printing document A4 and Envelope C5 will mark both pages as C5
Summary: Printing document A4 and Envelope C5 will mark both pages as C5
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: printing (show other issues)
Version: OOo 2.0.2
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords: needmoreinfo, oooqa
: 64082 (view as issue list)
Depends on:
Blocks:
 
Reported: 2006-03-19 17:54 UTC by heinzbaer
Modified: 2013-08-07 14:42 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Print-File (2.39 KB, application/octet-stream)
2006-03-19 17:57 UTC, heinzbaer
no flags Details
Document C5 and A4 (8.62 KB, application/vnd.sun.xml.writer)
2006-03-19 17:58 UTC, heinzbaer
no flags Details
C5-Envelope and letter (9.19 KB, application/vnd.oasis.opendocument.text)
2007-04-13 09:58 UTC, heinzbaer
no flags Details
C5-envelope and A4 letter (9.37 KB, application/vnd.oasis.opendocument.text)
2007-04-13 16:07 UTC, heinzbaer
no flags Details
Preintscreen Printer-Windows 1 (52.52 KB, image/jpeg)
2007-04-13 16:09 UTC, heinzbaer
no flags Details
Printscreen Printer-Windows 2 (52.67 KB, image/jpeg)
2007-04-13 16:10 UTC, heinzbaer
no flags Details

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Description heinzbaer 2006-03-19 17:54:45 UTC
I insert an envelope C5 to an letter A4 (Menue "Einfügen" - "Briefumschlag").
By printing of this Document, both pages are C5.
In the Print-File it has two Presribe-Commands "!R!spsz4;exit;". But the second
must be "!R!spsz8;exit;" for changing to A4.
Comment 1 heinzbaer 2006-03-19 17:57:27 UTC
Created attachment 35027 [details]
Print-File
Comment 2 heinzbaer 2006-03-19 17:58:27 UTC
Created attachment 35028 [details]
Document C5 and A4
Comment 3 michael.ruess 2006-03-20 08:17:48 UTC
Reassigned to HI.
Comment 4 kpalagin 2007-04-13 07:37:40 UTC
heinzbaer,
do you still see this problem with OO2.2?
Does it heppen with other printers?
Does Writer show correct paper sizes in Print Preview and in Format - Page?
Comment 5 heinzbaer 2007-04-13 09:58:37 UTC
Created attachment 44401 [details]
C5-Envelope and letter
Comment 6 heinzbaer 2007-04-13 09:59:43 UTC
Do you still see this problem with OO2.2?
      When I create a new letter with an envelope, I can only print the envelop. 
Does it heppen with other printers?
      I have only a this Kyocera-Printer 1555.
Does Writer show correct paper sizes in Print Preview and in Format - Page?
      The Writer show correct paper sizes.

See new attachment C5.odt
Comment 7 kpalagin 2007-04-13 10:47:45 UTC
Confirming with 2.2m7 on WinXP. Repro steps:
Open attached "C5.odt" and send it to laser printer, specifying manual feed as 
paper source. Printer will request 216x356 mm paper size, feed A4, wait for 
printer to output the page and see how it requests 216x356 mm paper size 
_again_ , now to print the letter itself (even though second page is set to 
A4).
Comment 8 kpalagin 2007-04-13 10:48:51 UTC
Forgot to mention - I used HPLJ 4250 to reproduce the problem.
Comment 9 heinzbaer 2007-04-13 16:08:07 UTC
Created attachment 44414 [details]
C5-envelope and A4 letter
Comment 10 heinzbaer 2007-04-13 16:09:27 UTC
Created attachment 44415 [details]
Preintscreen Printer-Windows 1
Comment 11 heinzbaer 2007-04-13 16:10:17 UTC
Created attachment 44416 [details]
Printscreen Printer-Windows 2
Comment 12 heinzbaer 2007-04-13 16:16:26 UTC
I have make the changes in file C5a.odt.
1.
If I choose in Writer the envelope and start the printout, I can only print the
C5-envelope (see attachment C5_1.jpg).
2.
When I choose the letter ans start the printout (see attachment C5_2.jpg), the
envelope and the letter is printed, but both as C5.
Comment 13 Regina Henschel 2007-04-13 17:31:19 UTC
I print on a laser SAMSUNG CLP-500.
Original file C5.odt: Prints envelope from multi use tray. Tries to print letter
from multi use tray too.
Set tray explicit in the document: Envelope set to multi use tray, letter set to
standard tray. Same, prints envelope fine from multi use tray, will print letter
from multi use tray too.
Set tray explicit in printer properties: Same behavior.

In the printer settings I see, that OOo tells the printer a "user defined"
format "29,7cm x 21,0cm" instead of telling DIN A4, and my Samsung printer
cannot print "user definied" from standard tray.
Comment 14 kpalagin 2007-04-14 09:19:06 UTC
*** Issue 64082 has been marked as a duplicate of this issue. ***
Comment 15 heinzbaer 2007-04-17 14:38:47 UTC
If you print the file C5a.odt to a file (Printdriver Kyocera 1555), you see in
the print-stream two prescribe-commands with the value "!R!spsz4;exit;". The
first is tha format for the envelope (C5)and is right. The second is for the
letter, and is with this value wrong. It must be !R!spsz8;exit; for A4.
See Manual Prescribe on
http://serviceworld.kyoceramita.de/files/Documentation/KYOCERA%20PRESCRIBE%20COMMANDS%20Command%20Reference.pdf
and the PDF-Page 330.
Comment 16 h.ilter 2007-04-20 14:50:50 UTC
HI->PL: Reproducible with our Brother printer
- Set first page to Manual feed
- Set second page to Tray1
- Print 
-> Print result of second page is not equal to screen. The printer seems not
switch to the second page format.
Comment 17 philipp.lohmann 2007-04-20 15:02:19 UTC
If you use explicit trays, this is not really unexpected. Telling the printer
paper format and tray is mutually exclusive: either it will choose the paper
format from the right tray, or it will ignore the paper format and switch to the
tray you selected.

Envelope printing is a thorn in our side for a long time (see issues 55364,
4999, 17466), so I'll have a look. However I cannot promise to hold the 2.3 target.
Comment 18 kpalagin 2007-04-20 17:41:50 UTC
Philipp,
any chance you could also consider 29924?
We will be thankful if you can make it for 2.3.

Thank you very much!
Comment 19 philipp.lohmann 2007-04-26 19:40:27 UTC
This one seems to be windows specific; it seems some invalid default values get
filled in from the printerdriver overriding the actually set C5 format.
Comment 20 philipp.lohmann 2007-05-15 17:42:24 UTC
fixed in CWS vcl78
Comment 21 philipp.lohmann 2007-05-15 17:43:54 UTC
please verify in CWS vcl78
Comment 22 stefan.baltzer 2007-05-29 17:48:37 UTC
SBA: Verified in CWS vcl78.
Comment 23 stefan.baltzer 2007-09-18 14:41:16 UTC
SBA->HI: Please re-verify and close, thx.
Comment 24 h.ilter 2007-09-19 15:47:54 UTC
Still ok in OOo 2.3