Issue 63348 - Issue Tracker does not say how to report bugs about Issue Tracker
Summary: Issue Tracker does not say how to report bugs about Issue Tracker
Status: CONFIRMED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: All Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2006-03-18 19:50 UTC by creidieki
Modified: 2013-02-07 22:42 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description creidieki 2006-03-18 19:50:22 UTC 
I've been trying to report some bugs about Issue Tracker's layout and component
descriptions, and I can't figure out which component and subcomponent to place
these under.

I've checked the subcomponent descriptions for framework->www, qa->www,
documentation->www, and everything else I can think of.  All of these "www"
subcomponents just have the description "Web Publishing Module", which doesn't
tell me which bugs I should report to them.

So, basically, you guys should figure out where Issue Tracker comments and bugs
should go, and shoud change the component and subcomponent descriptions to make
this clear.

Thanks.
Comment 1 Regina Henschel 2006-03-18 21:25:46 UTC 
You are right. If you come in with
http://qa.openoffice.org/issue_handling/submission_gateway.html
you cannot find it.

If you use the classic way
http://www.openoffice.org/issues/enter_bug.cgi
you will find
www: 	Covers website infrastructure and mail list functionality, such as
IssueTracker, bad links, dysfunctional mail lists.
Comment 2 lsuarezpotts 2006-03-19 03:38:34 UTC 
hi
where did you find the old way? I'd like to clean up the links...

louis
Comment 3 Regina Henschel 2006-03-19 08:48:31 UTC 
http://www.openoffice.org/issues/enter_bug.cgi is the link "New" in the line
 New | Query | Reports | My votes | My issues
in the head of each issue and each query result list. It is the only way to file
an issue from there.
And it is the last link
 ... the classical way (for the fearless)
in the head of the ...issue_handling/submission_gateway.html way.
Comment 4 Regina Henschel 2006-04-01 23:08:57 UTC 
Please excuse me being so late. I do not notice, that the issue had been
assigned to me.
Comment 5 stx123 2006-04-12 16:05:25 UTC 
Regina, you are right, the pages about issue submission and handling are 
focussed on application / code issues.
There is a section about infrastructure issues in 
http://qa.openoffice.org/issue_handling/project_issues.html
Furthermore the description of the components www and website have been changed 
to guide users to the appropriate component.
That resolved this issue for me...
Comment 6 stx123 2011-03-23 16:13:04 UTC 
Reset QA Contact to new default