Apache OpenOffice (AOO) Bugzilla – Issue 5996
CRITIC failure, OO refuses starting again after a few times of usage
Last modified: 2003-09-08 16:53:51 UTC
Since weeks this OO is critical instable. This means not, that it crashes, but it means that it refuses working/starting. This is the description of the Installation: Network/Workstation Installation Suse 8.0, Java 1.3.1, KDE3/kdeprint, additional alternative Ximian Gnome 1.4 install via Red-carpet in /opt/gnome. 1. ./setup -net >> Systemwide into /opt/OpenOffice 2. 20 Clients/ User Homes stored on Server/NFS, (Option hard, lock) Each User installed /opt/OpenOffice/setup and did a "Workstation Setup". OO is installed to local harddisk. 3. After that, all printers were installed using spadmin. (lkdeprint --stdin -d drucker) So good so far. 1. FIRST CRITIC BUG This standard setup works only a very limited time. Somtimes it has to reapeated 3-5 times on a working day. This is the German Version dialog: ----------------------------------------------------------- Die Anwendung kann nicht gestartet werden. Der Konfigurations-Manager kann nicht erzeugt werden. Um Ihre Installation zu reparieren starten Sie die setup-Applikation von CD aus, oder aus dem Verzeichnis in dem sich die Installationspakete befinden" ------------------------------------------------------------- Meaning in english: Application can not be started. Configuration manager can not be created. To Reapair your Installation, start setup from install dir. ------------------------------------------------------------ Trying to re-setup form /opt/OpenOffice/setup gives: Segmentation fault. Trying to re-setup from Major Installdir: gives already installed, cancel.
The Java SDK Environments within the local networ/Clients are floating. Some Workstations are forced to user special JDK versions for proproetary software on this nodes. This problem is reproducable here, if the JDK is changed on the system ! Ugly ! i.E. I was forced to change Java from IBM-JDK-1.3.0 to Sun 1.3.1, after that action the OpenOffice refused to work any more !!! Curious.
HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP This morning I was able to work regulary all fine, afer THE DAILY FRESH INSTALL !! For Lunch I logged out and after relogin, I got the same error. !! THIS IS AQ VITAL CRITIC UNOPERABLE BUG, which make the WHOLE SYSTEM OF OPENOFFICE UNUSABLE !!! jojo@pc1:jojo $ cd OpenOffice/ jojo@pc1:OpenOffice $ find -mmin -79 ./user/config/registry/instance/org/openoffice/Office ./user/config/registry/instance/org/openoffice/Office/Common.xml ./user/psprint/pspfontcache ./user/temp ./user/temp/soffice.tmp ./user/temp/soffice.tmp/sv6j7.tmp jojo@pc1:OpenOffice $ rm -r user/temp temp template jojo@pc1:OpenOffice $ rm -r user/temp/* jojo@pc1:OpenOffice $ find -mmin -79 ./user/config/registry/instance/org/openoffice/Office ./user/config/registry/instance/org/openoffice/Office/Common.xml ./user/psprint/pspfontcache ./user/temp jojo@pc1:OpenOffice $ l user/psprint/pspfontcache -rw-rw-r-- 1 jojo os 268276 Jun 25 12:05 user/psprint/pspfontcache jojo@pc1:OpenOffice $ more user/psprint/pspfontcache jojo@pc1:OpenOffice $ rm user/psprint/pspfontcache jojo@pc1:OpenOffice $ /opt/OpenOffice/program/swriter jojo@pc1:OpenOffice $ jojo@pc1:OpenOffice $ rm user/psprint/pspfontcache rm: Entfernen von »user/psprint/pspfontcache« nicht möglich: Datei oder Verzeichnis nicht gefunden jojo@pc1:OpenOffice $ find -mmin -79 ./user/config/registry/instance/org/openoffice/Office ./user/config/registry/instance/org/openoffice/Office/Common.xml ./user/psprint ./user/temp jojo@pc1:OpenOffice $ rm user/config/registry/instance/org/openoffice/Office/Common.xml jojo@pc1:OpenOffice $ /opt/OpenOffice/program/swriter jojo@pc1:OpenOffice $ /opt/OpenOffice/program/setup Speicherzugriffsfehler = Segfault = CORE DUMP jojo@pc1:OpenOffice $
Hi Joerg, would you please be so kind to have a look on this?
The setup usually comes up if 1. applicat.rdb is damaged or missing 2. incompatible libraries are found 3. no installation (.sversionrc .user60.rdb) has been found. To me it looks as if one or more of the above files are damaged or missing if the office is shut down. Another reason could be that the files are locked by another program. You could try to do a truss -f soffice and press [ctrl]+c Probably this can give us a hint, what goes wrong.
Since Version 1.0.1 this behavior was not reproduceable. This problem does not show up in 1.0.1. I'll check applicat.rdb. I'll check for "incompatible libraries" But for which kind of libs I have to look for ? I presume, the OO own libs. A missing .sversionrc or .user60.rdb ist certainly not the reason. IMHO the idea of a lock problem or a library problem looks like the best way for searching th bug. According the fact, OO is working in 1.0.1 correctly, I think this bug is already solved within the update. I close the issue, as solved in 1.0.1. - Jürgen
This task is fixed or worked in OOo 1.1 beta2.
closed ...