Issue 5834 - Cant start any apps after install - Gives "unrecoverable error"
Summary: Cant start any apps after install - Gives "unrecoverable error"
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@installation
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-06-14 10:53 UTC by Unknown
Modified: 2008-05-17 23:55 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-06-14 10:53:06 UTC 
Then crashes with an access violation in soffice.exe at "0x00000000"

Install was a 'typical' install and all was cool. 


Any ideas ? What next ... hmmm ..
Comment 1 Olaf Felka 2002-06-18 10:04:49 UTC 
Do you use a Matrox graphik device? If yes, please use the newest
driver or turn down the hardware acceleration one step in the display
settings. A known matrox driver problem
Comment 2 Unknown 2002-06-18 11:47:57 UTC 
Hardware is ATI Rage Mobility on an IBM Thinkpad A22. Problem is now 
worse. Uninstall failed, removed Program files directory, but now I 
cant un-install nor will install work as it says its already 
installed.

How to I remove completely to start again ?

rgds .. Peter
Comment 3 dankegel 2003-05-09 16:43:30 UTC 
Try cleaning your registry of any references to OpenOffice,
then reinstalling -- and please, when you reinstall, 
try the latest version of OpenOffice (1.1beta as of this writing).

There are a bunch of tutorials out there on cleaning the registry,
but essentially you just run regedit, search for openoffice,
and delete any key that matches.  Be careful, as you can 
hurt your installation of windows if you delete the wrong thing.
Comment 4 dankegel 2003-05-16 06:17:22 UTC 
Either a system problem, or a 1.0 glitch... we may never know.
If it happens with 1.1beta, please file a new issue.

Closing this issue due to old age.
Comment 5 j_m_s 2004-06-17 09:46:26 UTC 
I have exactly the same problem with 1.1.1 final.

How can I find something about the problem? There is no error log. Can I turn on
debugging or something like that?
Comment 6 ace_dent 2008-05-17 21:51:13 UTC 
The Issue you raised has been marked as 'Resolved' and not updated within the
last 1 year+. I am therefore setting this issue to 'Verified' as the first step
towards Closing it. If you feel this is incorrect, please re-open the issue and
add any comments.

Many thanks,
Andrew
 
Cleaning-up and Closing old Issues
~ The Grand Bug Squash, pre v3 ~
http://marketing.openoffice.org/3.0/announcementbeta.html
Comment 7 ace_dent 2008-05-17 23:55:37 UTC 
As per previous posting: Verified -> Closed.
A Closed Issue is a Happy Issue (TM).

Regards,
Andrew