Issue 5692 - soffice application crashes when trying to save writer file.
Summary: soffice application crashes when trying to save writer file.
Status: CLOSED WONT_FIX
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P1 (highest) Trivial with 1 vote (vote)
Target Milestone: ---
Assignee: uhe
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-06-10 16:20 UTC by ais
Modified: 2003-09-08 16:56 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description ais 2002-06-10 16:20:30 UTC 
When trying to save a Writer file the soffice.exe application crashes. When you 
choose "Save As" the "Save as"-dialog correclty appears, but as soon as you 
push the save button, the following message appears:

Microsoft Visual C++ Runtime Library
Runtime Error
Program: <SERVER>\<SHARE>\Openoffice\soffice.exe
abnormal program termination

To test this issue I created a Ghost of my system and tested the following, 
hope it helps you. Between each test I reghosted my computer.

Client System: Win2k SP2 (Danish) with IE 5.01
Server system: Win2k SP2 (US) with IE 5.5 (SP2)

Test 1.
OO1.0 has been installed on the server, using the /net option, and the 
installtion folder is shared to all users, and all users have complete acces to 
the folder (both read and write). The network share is also mapped by the 
client.

The client has then been installed using the setup file located in the network 
installation folder, by a user with PowerUser rights.

Trying to save either a newly created or a loaded file causes soffice.exe to 
crash.

Test 2.
The client user now has administrative rights. Same result.

Test 3.
OF1.0 is now installed on the local harddrive, again using the /net option (by 
an Admin). The user now have PowerUser rights.
The test now turns out ok, no crash.

Is it no longer possible to create one installation for the entire network, 
like you could with StarOffice 5.2?
Comment 1 stx123 2002-07-08 16:57:39 UTC 
Please help us to analyse your problem.
Have a look at the path for temporary files by opening the dialog
Tools/Options/Paths.
Is it empty or contains unreadable characters.
Thanks Stefan
Comment 2 stefan.baltzer 2002-07-09 10:44:18 UTC 
Please, please, please:
ALWAYS comment what happens when you try the same with spreadsheets
and Presentations. This seems like a general problem (See the question
from Stefan Taxhet) and not limited to the word processor. I therefore
change the component to "framework".
Reassigned to Uwe.
Comment 3 uhe 2002-07-10 08:06:24 UTC 
Hi Anders,
did you use special character for the user name?
E.g. the O with diagonal stroke or blank or other?
Comment 4 ais 2002-07-14 20:16:58 UTC 
Sorry for not answering straight away, but I have been on vacation.

One thing I forgot to mention in my first post was, that I'm running 
the Danish version of OpenOffice 1.0. Sorry for not mentioning it in 
the first post.

1.
The Temporary Base value is set to the Temp folder in the Windows 
directory, which the user hass full access to.

2.
The problem also happens in Calc and Impress.

3.
I'm not using anything fancy. I'm just saving the file as "abc"

I have also found, that the same error appears when I click the Macro 
menu-item in the Functions menu.
Comment 5 uhe 2002-08-21 10:17:33 UTC 
I have been on vacation too therefore this late answer.
It works for me in a german and in an english version.
The danish version is not supported by us.
Please take contact to which you referred the danish version.  
Possibly it is at compiling, because of the translation.......?????
Comment 6 uhe 2002-08-21 10:19:49 UTC 
The danish version is not supported by us therefore closed