Issue 53922 - Impress crashes when loading page 10 page of this .ppt
Summary: Impress crashes when loading page 10 page of this .ppt
Status: CLOSED DUPLICATE of issue 55090
Alias: None
Product: Impress
Classification: Application
Component: open-import (show other issues)
Version: 680m125
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: infernux
QA Contact: issues@graphics
URL:
Keywords: needmoreinfo, oooqa
: 60388 (view as issue list)
Depends on:
Blocks:
 
Reported: 2005-08-29 20:27 UTC by infernux
Modified: 2013-08-07 15:21 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
the file you can use to reproduce the problem (2.61 MB, application/vnd.ms-powerpoint)
2005-08-29 20:31 UTC, infernux
no flags Details
minimal testcase (92.50 KB, application/msword)
2005-08-30 12:42 UTC, infernux
no flags Details
svm graphics file (242.63 KB, image/svm)
2005-08-30 14:24 UTC, infernux
no flags Details

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Description infernux 2005-08-29 20:27:32 UTC
The attached PowerPoint file crashes all tested OOo versions (1.0.3, 1.0.4 on
both Linux and Windows, as well as various OOo2 prereleases up to 1.9.125 on
Linux). The crash always occurs when you load (not only display, even when
generating the thumbnail image in the preview area) page 10.
Comment 1 infernux 2005-08-29 20:31:46 UTC
Created attachment 29148 [details]
the file you can use to reproduce the problem
Comment 2 infernux 2005-08-29 20:38:06 UTC
I should note that the import works, the progress bar at the bottom reaches 100%
and than impress starts to screenshot the pages. This works up to page 9 and
then Impress just freezes and does nothing. Moving the window out of the screen
or back again or minimizing/maximizing it will turn the entire windwo gray with
no controls etc visible anymore.
Comment 3 kami911 2005-08-30 07:28:10 UTC
WORKS FOR ME under Openoffice (HUN/PAVEL/WINXP/m126)
but the screenshoting process is very slow
Comment 4 wolframgarten 2005-08-30 07:54:50 UTC
Tested on m125 on windows and linux and on OOo1.1.4 on both systems: no
problems. I think that it might be your graphic card driver crashing the system?
Please test with another driver. Crash is not reproducible.
Comment 5 infernux 2005-08-30 11:16:23 UTC
Ok, tested this again.

Laptop (ATI M9 graphics)
Linux (Ubuntu Hoary) - OOo 1.9.79.2-0ubuntu2
=> Impress window closes without error message

Desktop 1 (NVidia GeForce4 - binary AND free driver tested)
Linux (Ubuntu Breezy) - OOo 1.9.125				
=> Window freeze

Desktop 2
Windows 98 - OOo 1.1.3
=> Works (!)

Ok, I'll take back the previously reported versions 1.0.3, 1.0.4 (those should
have been (1.1.x anyway, sorry), I didn't test those personally because I
normaly don't have access to any windows box.

Personally, I tested official builds 1.1.3 and 1.1.4 as well as various 1.9.x
versions on two versions of Ubuntu linux (5.04 and 5.10) and saw it happen too
on Debian Sid and Fedora Core 4. The attached ppt was reported to me as
non-working on the stable version running on windows, but I can't say this for sure.

I don't think this has anthything to do with the graphics card driver, it
happens on my laptop to (divverent card vendor) and I also just tried out the
free "nv" driver instead of nvidia's closed source driver, makes no difference.

Now that I have found that the windows version works, I'll try to build a
minimal testcase. Is there a way to get some kind of debugging output to console
of what OOo is currently doing?
Comment 6 infernux 2005-08-30 12:39:08 UTC
UPDATE!

I just found out that removing the border from slide no.10 fixes the problem,
the .ppt works fine afterwards.

The problem is not speciffic to Powerpoint/Impress: I copied the graphic to
otherwise empty .doc, .swx and .swi documents and those freeze OOo in the same
way! I don't know if it is really frozen but waiting for over half an hour still
changes nothing. Loading the graphic in a .doc or .swx in Writer, a part of it
actually displays before Writer freezes.

How can I tell what kind of graphic format this is? Perhaps this is a bug in
that graphic lib in some newer linux distributions?
Comment 7 infernux 2005-08-30 12:42:14 UTC
Created attachment 29165 [details]
minimal testcase
Comment 8 infernux 2005-08-30 14:24:03 UTC
Created attachment 29168 [details]
svm graphics file
Comment 9 infernux 2005-08-30 14:26:38 UTC
I have extracted the graphics file *.svm from a swx document, after copying it
from impress to writer. 

I CANNOT load this file in any OOo application, they all freeze the same way.
Can someone tell me what's inside the svm? Is this just a container format?
Comment 10 wolframgarten 2005-08-30 15:40:16 UTC
svm is StarView Metafile. I can load it into any OO-Applicatrion without
problems... :-(
Comment 11 infernux 2005-08-30 16:18:41 UTC
Just tried again with the 1.1.5 RC. Crashes the same way.
But (sorry I never noticed this before), I get some output on the console:

*** glibc detected *** double free or corruption (fasttop): 0x0818c458 ***

which speaks for some lib incompatibility... How can I debug this further?
Comment 12 wolframgarten 2005-09-01 13:47:42 UTC
Hello cl, any hints how this could be debugged? Thanks.
Comment 13 clippka 2005-09-09 11:17:36 UTC
@cl->infernux: can you please submit a crash report, preferable with the lates
OOo 2.0 beta
Comment 14 infernux 2005-09-09 13:11:53 UTC
cl, I submitted a crash report the day after I filed this bug report using the
1.1.5 rc and refered to this bug in the notes field. The 1.9.x builds I have
access to don't contain the crash reporter (not builds form openoffice.org) and
I'm unable/not willing to install unstable rpm packages on my stable debain. Why
don't you offer the same nice installer as with the 1.1.x builds? 
Comment 15 rjohnsto 2005-09-10 20:57:33 UTC
Rob Johnston 
September 10, 2005

OOo version: 1.9.125
Computer: NoteBook 17" FlatScreen
OS: Windows XP SP2
Processor: P4 3.4 Ghz
Mem: 1 Gig
Video: ATI Mobility Radeon X600 128MB
Power Point Version: 2002 SP3
Word: Version 2002 SP3

I tested this file and did not encounter a problem with displaying the border 
in slide 10, but I did encounter two seperate problems with the slide 
transistion:

1. Slow slide transistions in Impress which is related to issue 49674 (Impress 
never crashed but the slide transitions are very slow, about 3-5 times slower 
then Power Point)

2. Presentation not performing any slide transistions in Impress. I will be 
entering a new more detailed bug report for this. 

I also tested attachment "test_with_only_border.doc" and was able to open the 
document in Microsoft Word and OOo Writer with no encountered problems.
Comment 16 mramos 2005-09-11 01:02:58 UTC
PC:      Windows XP Home SP2
         AMD XP 2200+ (cpu)
         GeForce FX 5200 (256 mb)
         1 GB Corsair RAM

Laptop:  Windows XP Pro SP2
         Pentium 4 (3.4ghz), hyperthreaded
         GeForce FX Go5700 (128 mb)
         1 GB Corsair RAM

ver:  Open Office Beta 2             build:  1.9.125

David Yauch and Miguel Ramos

We were unable to reproduce the bug on either of the two systems.  The slides
loaded and OO did not crash on us.  We agree with rjohnsto's comment on the
slide speed.  This might be to the sheer size of the file though.
Comment 17 infernux 2005-09-11 09:39:24 UTC
I repeat, speed is not a problem (at least not the main problem, if it worked at
least slowly it was fine. Also, I *can't* reproduce this on any *Windows*
version. But on Linux (I tested Ubuntu 5.10 and 5.04 and have reports that this
also affects Debain Sid) the attached .svm graphic crashes the app (any OOo
app), to the point where the official build shows the crash reporting tool.
Removing just this one graphic, the whole ppt (attachment 1 [details]) is usable.
And again: does the loading code for svm graphics depend on any system libraries
or is it fully implemented in the OOo source base?
Comment 18 aziem 2005-09-28 05:16:10 UTC
Fedora Core 4 Linux 
OpenOffice.org 1.9.130

CN-I-01.ppt: no crash on page 10
test_with_only_border.doc: no crash, looks like .ppt page 10
Comment 19 hiddenwolf 2005-10-01 11:55:14 UTC
For me on ubuntu breezy Impress crashes on the first attachment giving an empty
window.
On the second attachment I can actually see the file, as if all is well, but the
window is unresponsive.

Ubuntu Breezy with:
hidde@system:~$ apt-cache show openoffice.org2
Package: openoffice.org2
Priority: optional
Section: editors
Installed-Size: 192
Maintainer: Debian OpenOffice Team
Architecture: i386
Version: 1.9.129-0.1ubuntu2
Depends: openoffice.org2-core (>> 1.9.129), openoffice.org2-writer,
openoffice.org2-calc, openoffice.org2-impress, openoffice.org2-draw,
openoffice.org2-math, openoffice.org2-base
Comment 20 infernux 2005-10-01 13:50:31 UTC
I think hiddenwolf could confirm that unmodified openoffice.org builds crash
to... but he's using ubuntu, too, so either a lib on ubuntu is causing the error
or an error in OOo is triggered by something in Ubuntu/Debian...

Btw I tested 1.9.129 today, and it's still the same.
Comment 21 thatchermo 2005-11-04 21:16:31 UTC
Since I've seen several comments reporting that this bug isn't reproducable,
I'll just add my experience--this happened to me the first time I tried to load
an OpenOffice .sxw file that contained a windows metafile.  I was running a new
install of Kubuntu 5.10. As soon as the window scrolled down to the point at
which the metafile would have been displayed, the program froze, producing the
"double free or corruption" error message on the console. If I can generate any
other useful information, please let me know.

Scott Thatcher
Comment 22 infernux 2005-11-26 10:36:50 UTC
I just received a mail, telling me a workaround for this problem. Exporting
MALLOC_CHECK_=2 before running OOo prevents the crash from happening. I can
finally use impress, but I hope someone will figure out what triggers this
problem...
Comment 23 atdsm 2006-01-13 14:29:04 UTC
Cross reference 55090, which may be a duplicate of this issue.
Comment 24 atdsm 2006-01-13 15:40:47 UTC
*** Issue 60388 has been marked as a duplicate of this issue. ***
Comment 25 atdsm 2006-01-13 15:49:58 UTC
After further research, this appears to be a problem with the Ubuntu builds (not
official OOo builds), and the source of the problem seems identical to issue
55090 . Marking as dupicate.

*** This issue has been marked as a duplicate of 55090 ***
Comment 26 atdsm 2006-01-13 15:57:48 UTC
Closing...