Issue 5208 - Install crash in windows 2000
Summary: Install crash in windows 2000
Status: CLOSED DUPLICATE of issue 4397
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-05-23 10:12 UTC by Unknown
Modified: 2003-11-01 04:07 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-05-23 10:12:25 UTC 
I attempt to install OpenOffice 1.0 (spanish version) under Windows 2000 sp2 
and when the install is finishing I got the next error:
La instrucción en "0x01104651" hace referencia a la memoria en "0x00000000". La 
memoria no se puede "read".


I can't deinstall or reinstall the program because I got the next error:

The installation program can't find the script file that it has the indications 
necessaries for the installation.
The file was seek in the directory
c:\archivos de programa\openoffice.org1.0\program\s...
Comment 1 Olaf Felka 2002-07-24 11:45:16 UTC 
I can't reproduce this. Does it also happen with the current (1.0.1)english or 
spanish version?
Comment 2 Unknown 2002-12-31 20:14:52 UTC 
I vote for closing
Comment 3 dankegel 2003-05-09 21:35:26 UTC 
Workaround - The user should do an emergency uninstall
(remove the OpenOffice directory and, on win32,
remove any registry entries with OpenOffice in the name)
and then install a more recent version of OpenOffice.
1.0.3 is said to fix this.

*** This issue has been marked as a duplicate of 4397 ***
Comment 4 tamblyne 2003-11-01 04:07:45 UTC 
Closing duplicate issue.