Issue 5143 - All project roles not listed
Summary: All project roles not listed
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: _openoffice.org administrative interface (obsolete) (show other issues)
Version: current
Hardware: All All
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-05-22 10:20 UTC by stx123
Modified: 2003-12-06 14:52 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description stx123 2002-05-22 10:20:51 UTC
Go to homepage of project "sw"
Click "Members"
Click "Add new Member" (with the appropriate rights)
=> No matching users were found.
There is no filter field.
Comment 1 Unknown 2002-05-22 20:18:10 UTC
This has been entered as pcn9750 for further investigation. 
Comment 2 Unknown 2002-05-22 21:51:43 UTC
A workaround for this problem, using "invite" and making the role
requestable then returning to the original state, is outlined by
Martin in issue 5049
This is being looked into further and I will keep you updated as to
any progress.
Comment 3 Unknown 2002-05-24 00:39:15 UTC
This is still under investigation, but may be related to the size of
the database (the number of users) on the site.
Comment 4 Unknown 2002-05-24 23:45:24 UTC
Continuing to investigate this issue next week.
Comment 5 Unknown 2002-05-29 00:54:54 UTC
This is still under investigation. Further testing will be done on the
staging server with larger data sets this week.
Comment 6 Unknown 2002-05-30 00:39:59 UTC
The request to set up the staging server has been entered with
operations. Testing will continue here as soon as the server is
available
Comment 7 Unknown 2002-05-31 00:33:50 UTC
Changing whiteboard to reflect issue council marker.

Comment 8 Unknown 2002-05-31 21:22:32 UTC
The launch date for the staging server has been pushed back two days
with availabilty currently planned for Tuesday next week. We
appologize for the delay.
Comment 9 stx123 2002-05-31 21:45:58 UTC
Just a curious question: Why is a staging server needed to investigate
the issue?
We have an ideal testbed with a large user base on the main server :-)
Comment 10 Unknown 2002-05-31 23:14:45 UTC
The investigation on the main site led to the feeling that these
problems may be related to the large number of users on the site or an
issue with the large number of users patches. Further testing was done
by MT on his Solaris test box with fewer users (capacity) and he was
unable to reproduce the behaviour. 
The next step from this point is to do a data dump from the live
server to the Solaris staging server and see if the issue manifests
itself. If it does not it is more plausible that this issue would be
addressed by the migration. If the issue can be reproduced after the
full data dump, other options will have to be investigated.
Comment 11 stx123 2002-05-31 23:45:57 UTC
related to users patches???
Anyway - pessimistic as I am - I would expect the same problem on the
solaris box on tuesday, and we lost some more days...
Comment 12 Unknown 2002-06-04 00:58:32 UTC
No further developments as yet. 

The patches I was referring to are not from users, but those that were
applied to deal with the large number of users on the site. I am sorry
this was not clear before.
Comment 13 Unknown 2002-06-05 02:13:38 UTC
The staging server has been built and populated with data. The domain
change work (ref to openoffice.org -> solstage3) is underway now. The
process of copying data and making the changes has taken longer than
originally expected, and the server should be available tomorrow
rather than today as planned.
Testing will continue tomorrow.

Comment 14 Unknown 2002-06-06 00:03:04 UTC
So far we have not experienced this issue on the staging server. We
will continue to watch for this behavior and investigate differences.
Comment 15 Unknown 2002-06-07 01:40:34 UTC
Investigation into the behavior of session ids in relation to the
amount of activity on the site is being looked into as a factor behind
the odd user behavior.

As mentioned in the other user administration issue, the number of
results being returned to the database may be behind the usr list now
being displayed properly and is being looked into.
Comment 16 Unknown 2002-06-07 16:27:01 UTC
This has been addressed by resetting arguments to the JVM. A listing
of users is now displayed to add to a project.
Comment 17 lsuarezpotts 2002-06-10 22:05:59 UTC
This issue has seemingly returned, in a different form.
PLs can only select "observer" and no other role, when adding 
new members to a project (or changing a member's role).
Thanks
louis
Comment 18 Unknown 2002-06-10 23:47:56 UTC
I have added comments to the issue pcn9722, which is covering the
larger admin issue.
The role definitions appear to have remained the same, but the page
source is only showing the Observer role as an option - whereas all
are available on stage.
Comment 19 Unknown 2002-06-12 01:06:42 UTC
This is still being investigated.
Comment 20 Unknown 2002-06-13 01:52:30 UTC
Getting some more eyes on this, still looking for the cause.
Comment 21 Unknown 2002-06-14 01:02:14 UTC
Changing whiteboard to better reflect issue. Still trying to determine
a cause for this. Project and role attributes appear the same, but not
being displayed properly.
Comment 22 Unknown 2002-06-14 19:58:31 UTC
This behavior is due to a local change having been overwritten.
Normally in SourceCast only requestable roles are displayed as
assignable, and as Observer is the only requestable role it is the
only one displayed. 
A request to reinstate the local change has been added to the issue.
 
Comment 23 Unknown 2002-06-18 01:13:48 UTC
Reinstatement of change in progress as well as investigation as to how
superceded.
Comment 24 Unknown 2002-06-19 02:24:05 UTC
This is still in the process of investigation and restoration.
Comment 25 Unknown 2002-06-20 03:11:37 UTC
In process of restoring the proper templates to access all roles.
Comment 26 Unknown 2002-06-21 01:46:30 UTC
Still working on this. It will not be an issue in the migration, all
template changes have been confirmed in the inst.
Comment 27 Unknown 2002-06-22 03:04:19 UTC
This is still in progress with an engineer.
Comment 28 Unknown 2002-06-25 01:12:49 UTC
With the upgrade scheduled for tomorrow, and this functioning on the
staging server, work has stopped. I will keep this issue open until it
is confirmed to not be a problem after the upgrade.
Comment 29 Unknown 2002-06-26 00:25:29 UTC
This issue has been resolved by the migration. Closing.
Comment 30 michael.bemmer 2003-03-24 08:23:12 UTC
As agreed by Louis I will close these resolved fixed support-owned issues now.
If you have trouble with that, please re-open the issue.
Comment 31 michael.bemmer 2003-03-24 08:27:37 UTC
As agreed by Louis I will close these resolved fixed support-owned issues now.
If you have trouble with that, please re-open the issue.