Issue 4787 - Writer craches when opening a Microsoft Word document
Summary: Writer craches when opening a Microsoft Word document
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Linux, all
: P3 Trivial with 1 vote (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-05-13 08:24 UTC by ooo
Modified: 2013-08-07 14:43 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
One of the Microsoft Word files crashing Writer. 730kb (729.50 KB, application/octet-stream)
2002-05-13 08:27 UTC, ooo 		no flags Details
Auto generated error message (273.57 KB, text/plain)
2003-03-08 05:34 UTC, Unknown 		no flags Details
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this issue.
Description ooo 2002-05-13 08:24:16 UTC 
When my friend try to open a MS Word document in OpenOffice.org it crashed 
with this error message: 

  "An unrecoverable error has occured.
   All modified files have been saved 
   and can probably be recovered at 
   program restart."

His system:

  Red Hat Linux 7.0
  Linux kernel 2.2.16
  Glibc 2.1.92

I have no problem opening the same file on my system:

  Linux Mandrake 8.1
  Linux kernel 2.4.8
  Glibc 2.2.4
Comment 1 ooo 2002-05-13 08:27:13 UTC 
Created attachment 1618 [details]
One of the Microsoft Word files crashing Writer. 730kb
Comment 2 Joost Andrae 2002-05-13 13:51:19 UTC 
JA->MRU: please have a look at it. Reassigned to you...
Comment 3 michael.ruess 2002-05-14 13:18:29 UTC 
Hm, also no problem on my RedHat 6.2. I'll try out later with a RH 7.x
or a SUSE...
Comment 4 Unknown 2002-05-23 20:31:52 UTC 
 I have the same issue. I'm using SuSE Linux 8.0 
Professional, kernel 2.4.18, glibc 2.2.5-38
Comment 5 michael.ruess 2002-12-19 15:21:42 UTC 
Tried it on a Redhat 7.2 and it worked fine.
Comment 6 michael.ruess 2003-02-12 10:56:24 UTC 
Claus, did you use the OpenOffice version delivered with your Linux
distribution? I think the version downloadable from openoffice.org
works better.
Comment 7 michael.ruess 2003-02-12 10:57:30 UTC 
Applied a suitable target.
Comment 8 Unknown 2003-03-08 05:34:01 UTC 
Created attachment 5026 [details]
Auto generated error message
Comment 9 Unknown 2003-03-08 05:37:41 UTC 
I am having the same issue, with the version I downloaded from 
openoffice.org, running on Windows XP Professional and MS Word 2002.
Comment 10 Unknown 2003-03-24 20:13:27 UTC 
I'm also havin trouble opening _any_ word document.
running OOo641 on RedHat8 system.
Comment 11 Unknown 2003-03-24 21:35:46 UTC 
OK, never mind. I upped to 1.0.2
and no longer see the problem.
heh.
Comment 12 michael.ruess 2003-04-22 11:50:19 UTC 
Problem seems to be fixed with newer version of OO (at least 1.0.3 and
1.1 Beta).
Comment 13 michael.ruess 2003-04-22 11:50:55 UTC 
Closed.