Apache OpenOffice (AOO) Bugzilla – Issue 47377
Crash on Crash Report.
Last modified: 2006-01-19 15:02:00 UTC
Hi. I dont know the exactly component to use.. but you know... Everytime that OOo call crash report here I receive, before, a fatal error with this information: ================================================= CRASHREP causou uma falha de página inválida no módulo KERNEL32.DLL em 01ef:bff7b992. Registros: EAX=00000020 CS=01ef EIP=bff7b992 EFLGS=00010202 EBX=00000000 SS=01f7 ESP=0067e950 EBP=0067e98c ECX=7c38b4e8 DS=01f7 ESI=00000020 FS=370f EDX=006950d9 ES=01f7 EDI=7c36bb92 GS=0000 Bytes em CS:EIP: 80 3e 04 74 0f 33 c0 50 50 50 68 05 00 00 c0 e8 Esvaziamento da pilha: 7c34f744 7c34f639 00000020 7c36bba6 00000000 7c36bb92 7c34f744 00000000 00000000 0067e964 0067e780 0067fb48 7c34240d 7c3821f8 ffffffff 0067fb54 ================================================= so I close this warning and a popup of OpenOffice.org Document Recovery appears. I click on Ok button and the c++ error appers: ================================================= Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\ARQUIVOS DE PROGRAMAS\OPENOFFICE2\PROGRAM\SOFFICE.BIN R6025 -pure virtual funcional call ================================================= I click on Ok. and another fatal error appers with this: ================================================= SOFFICE causou uma falha de página inválida no módulo KERNEL32.DLL em 01ef:bff9dfff. Registros: EAX=0238fe38 CS=01ef EIP=bff9dfff EFLGS=00000206 EBX=819eec4c SS=01f7 ESP=0238fc88 EBP=0238fe38 ECX=000001f7 DS=01f7 ESI=819eec4c FS=3d2f EDX=0238fe28 ES=01f7 EDI=10a00200 GS=0000 Bytes em CS:EIP: cc a1 e0 9c fc bf 8b 00 66 64 f7 05 1c 00 00 00 Esvaziamento da pilha: 62080000 819eec90 819d2d6c 8195caa0 00003484 d48f95f0 00000001 625879d1 62605a7c 00000001 62597be1 00000018 0238fcc8 62605a30 0238fcd0 0238fce0 ================================================= after this, the OOo restart, the OpenOffice.org Document Recovery popup appers again, I hit Start Recovery > Next > Next the Sending the Error Report popup appear. I hit Send and another fatal error comes... Dont know if it matters but I think I should report. Thank you Hwoarang Ooo m91 + pt_br language pack Windows98SE
JA: this is a duplicate *** This issue has been marked as a duplicate of 46856 ***
JA: closing duplicate
After talked to Andreas, I'm reopening this issue for more investigation, as is not a duplicated of #46856 and I can reproduce with OOo 2.0.1rc2.
sw->hwoarang: Can you please provide a step by step description, so I can see what you do to make it possible to reproduce the problem.
HWOARANG -> SW: In my case every crash results in no stacktrace to send... Today I made a CLEAN install (OOo 2.0.1rc3) I deleted my %PROGRAM_FILES%\OpenOffice2 folder and my %WINDOWS%\profiles\<user>\Application Data\Openoffice2... I mean, everything related to OpenOffice that I could find The steps that make OOo crash here: (the same that I use to duplicate another bug #51116) ========================================== 1) Connect with your MySQL database (F4 and then 'Edit Database file...') 2) Forms > Use Wizard to Create Form... 3) Make sure that you choose a table with 'date/time' fields... 4) Click on '>>' 5) Next 6) Next (Set up a subform) 7) Select the first option of arrangement (Columnar - labels on left) 8) Finish (twice, the first one will results nothing here) The OOo will close. (In my case I used ODBC connector version 3.51.12) ========================================== After that, I restart OOo and the AutoRecovery appears. I choose to recovery all documents and everything goes fine. Then I click Next, Next and the CrashReporter Tool appears. I click on 'Show Report' and I can't see nothing there. I click on 'Send' and I got a windows's fatal error (against kernel32.dll) That's it. This same behavior happens in my home (another pc and another OS - WinXP SP2) Thank you. Hwoarang
sw->msc: the key seems to be the date/time-field ... when a table contains this the office crashes on creating a form ... since you already take care of the mentioned issue 51116 I send this to you too
Hwoarang -> SW: I think your comment is for #51116, right? Did you reproduced the this issue? (no stacktrace to send? - I hope so) Just to clarify: I cant get any stacktrace to send in ALL crash that I got, #51116 is just a example. Thank you. Hwoarang
hi, as you test the crashreporter, this is something for you. bye Marc
Today I tried to remove \windows\profiles\[username]\Application Data\[OOo dir] do not help. I still unable to send crash data to OOo site. Hwoarang
as issue 49284 as more comments and more CC added, I will close this one as double. btw, it still reproducible with OOo-dev m150 Win98SE. Thank you Hwoarang *** This issue has been marked as a duplicate of 49284 ***
closing