Apache OpenOffice (AOO) Bugzilla – Issue 3750
XLib: unexpected async reply (sequence 0x20b2)
Last modified: 2003-05-14 13:18:15 UTC
I downloaded 641d and I get this failure just after I make it through the setup screen where I register my mozilla address book selecting "collected addresses". I can't get past this step. If I select "personal addresses" it makes it a little farther, claiming that the address book as been register. However, after putting up the initial blank document, it get an "unrecoverable error" dialog and the console window shows an Xlib error again. I had this problem with 641c also. I am running jdk 1.4. I also downloaded 642 and I get the exact same behavior. No one final important point: neither 641d nor 642 would install out of the box. 641d would just stop with no message. 642 stopped and complained about not finding libstdc++-lib6.1-2.so.3. Now I have a *lib6.1-1 and *lib6.2-2. So I linked my lib6.1-1 lib to lib6.1-2 and this got both installed. I have a number of RedHat 7.2 machines and I have to do this for each one. On another machines this trick got open office working. I don't know if this is part of the above problem.
Component changed to database access. Reassigned to Marc.
Are you by chance running OO on a different machine than your X display? I am, and having crashing problems at the same point in start up (newly downloaded 641d, running on Red Hat 6.2 on x86 box, X display on a diskless terminal). Also, I found bug 3723 that looks to be similar. I've gotten several different Xlib errors running multiple times: [esnyder@basalt program]$ ./soffice --help Xlib: unexpected async reply (sequence 0x1ab1)! [esnyder@basalt program]$ ./soffice --help Xlib: sequence lost (0x10008 > 0x1af3) in reply type 0xd! Xlib: sequence lost (0x10007 > 0x1af3) in reply type 0x1! Xlib: unexpected async reply (sequence 0x7)! [esnyder@basalt program]$ ./soffice Xlib: unexpected async reply (sequence 0x21f8)!
I have this one figured out! I installed OpenOffice 642c/d and 1.0 as root in expectation of sharing it with other users. I changed to root to do the installation. After installing the product a number of time in multiple configuration I have found out the following: 1. installing as a normal user into a directory owned by that user works find. I installed OpenOffice into my home directory and it worked great. 2. installing as root into a directory owned by root, completed the installation but: when I start for the first time as root and entered my user information and got to the address book import screen then I will always get a async failure after the import. Retries will always give the same result. 3. If I install as (2) but run as a regular user then when I get to address import the program dies with "unrecoverable error". After tracing the program I realized that soffice tries to write to files in <soffice root>/user. I did 'chmod o+w,g+w user' and it cleared up all my problems. I have to admit to not reading the installation instructions all the way through. Perhaps OO 1.0 can't be installed globally under restircted permissions? -Brian
database acces is wrong, change it back to ui.
reassign
Same symptoms as Brian Anderson described. This is a huge issue for -net installs. Thanks for the workaround Brian!
I just installed OO and stumbled over the same bug. It took me some time to locate this issue, so what about placing a note on http://www.openoffice.org/dev_docs/source/1.0.0/release_notes_1.0.0.html#building (or where else known bugs belong to) with a big link on the download page and a note in the INSTALL instructions? BTW: You have to do a `chmod a+w user -R` (forgot the recursion) to make the workaround work (of course _you_ know but maybe not somebody else who's got the same problem and reads this stuff). Some more things I encountered: o If you start OO and cancel the import procedure, you've got two choices: (a) wait; OO will freeze or (b) immediately (eg while the timeout isn't reached yet) drag the OO window around; it will abort with a "Xlib: sequence lost (...) in reply type 0x0" o If you start OO with the workaround, go though all the surveys (import, registration), exit again and remove the write bit again, then OO will silently abort with a SIGABRT the next time you start it; even more frustrating ;)
*** Issue 4781 has been marked as a duplicate of this issue. ***
Change component to framework. SBA->TM: Could be installation as well... Reassigned to Thorsten.
An installation which is going to be used by more than 1 user, should be a net/workstation installation. A so called "fat"-installation as described below is only a complete OO installation for 1 user in his own directory with all the needed rights. To avoid such problems, start the setup with "setup -net" and install the components to a shareable folder. Afterwards log in as one of the desired users, travel to the folder with the previously done installation and start the setup out of this installation. Then choose "workstation"-installation, which is much smaller than a fat-installation. All user-specific data and folders will be installed within the users environment (users home directory or choosen folder) while all the other parts of the programm will still stay at the network installation, which has been done first. So there won`t be such problems as mentioned here.
I tried reinstalling my OO with 'setup -net' in a public directory as the latest comment mentions. I then followed it up with 'setup' as a user. I just got a message about OO already being installed and setup failed. I found some instructions about net installs on OO's web site, http://www.openoffice.org/dev_docs/setup-linux.html, and I followed them also. Again with the 'already installed' message. So my directory chmod workaround is still the only working setup for me. Does anyone have an idea of why the net install doesn't work for me.
I was having the same problems. Trying to run the setup as an unprivileged user from the net install resulted in the 'already installed' message. I finally discovered the .sversionrc file in my home directory. Removing this file allowed me to run the install from the net install. OpenOffice now works (except LDAP).
*** Issue 3830 has been marked as a duplicate of this issue. ***
*** Issue 4159 has been marked as a duplicate of this issue. ***
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details. First step in IssueZilla is unfortunately to set them to verified.
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.
*** Issue 12709 has been marked as a duplicate of this issue. ***