Apache OpenOffice (AOO) Bugzilla – Issue 35411
OO Crashes Upon Opening, Every Time
Last modified: 2004-10-25 11:25:58 UTC
I began getting installation errors when installing OOo_1.9.m54, and they continued to OOo_1.9.m56. Here's the error: AppName: msi-pkchk.exe. AppVer:0.0.0.0 ModName: deployment680mi.uno.dll ModVer: 8.0.0.8795 Offset: 00005d42. These were followed by massive instability. Most basic editing functions of Writer worked well, but accessing certain menu items - Help, certain embedding functions, etc. - invariably crashed the program. The last stable version I had was OOo_1.9. m49. I then uninstalled all versions of OO, and scrubbed the Registry of all OO keys. Then I installed OOo_1.9.m56. Now the install when fairly smoothly; seemed to take a long time confirming my custom installation folder, but no error was produced. Now, however, I cannot open OO at all. I get the crash dialog. I've tried both Writer and Calc. I've stopped sending in the reports because I've done it a dozen times already. I hope I can get to the bottom of this, because OO rocks. I'm under Win XP Home, strong system with few other problems. Thanks.
The problem is known. This task is duplicate to 34453. The work around is to delete the user part of the installation. On windows : - [user directory]\StarOffice8 => user directory on WinXP = c:\document and settings\[Username]\application data\ (it is an hidden directory) On UNIX : - [home directory of the user]/.StarOffice8 *** This issue has been marked as a duplicate of 34453 ***
Closed as duplicate.