Issue 3420 - Increase session timeout to 8 hours
Summary: Increase session timeout to 8 hours
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-03-09 12:03 UTC by schulten
Modified: 2003-12-27 10:23 UTC (History)
1 user (show)

See Also:
Issue Type: TASK
Latest Confirmation in: ---
Developer Difficulty: ---

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Description schulten 2002-03-09 12:03:23 UTC 
It happens quite often that I enter a bug report and need a bit longer to 
collect all information, copy source examples and describe the steps to 
reproduce the bug. Sometimes a phone call interrupts me etc.
It also takes quite some time to follow proposed solutions, workarounds and so 
on until I finally add a new comment.

Then, when I'm finished, Issuezilla rejects my report or comment and claims I'm 
not logged on. My report is of course lost, when this happens.
I already started the habit to copy every report to the clipboard before 
sending it, that's how bad it is.

Proposal: can we increase the session timeout to two hours (to be sure) or at 
least to an hour? I don't see how this could hurt anyone.
Comment 1 lsuarezpotts 2002-03-10 02:14:29 UTC 
I suspect this is an issue for product management of IZ but I will 
send it to support here to see if they have a quick fix.
reassigning.
louis
Comment 2 lsuarezpotts 2002-03-10 02:27:50 UTC 
Hi, I think this may be a version of IZ 2148, which is to allow 
"seamless logging back ..." when updating issues.
That fix will be implemented in SourceCast 1.3, which won't be 
due until sometime later this year.
louis
Comment 3 stx123 2002-05-13 11:42:58 UTC 
It's similar to #2148, but not the same.
This issue asks that a session should be valid longer than the current
timeout time.
(#2148 asks for seemless login after being logged out or never logged in).
Comment 4 Unknown 2002-05-13 18:17:15 UTC 
The session timeout is the same all over OpenOffice.org, as far as I
know.  NetBeans has requested that their timeout be increased, but
OpenOffice has never requested this (until now).  We can increase it,
but this will be a P3 TASK and may take some time (it needs to be done
by hand by an instantiations engineer).  Is this okay with you, Stefan?
Comment 5 stx123 2002-05-13 18:58:33 UTC 
Yes!
Do you know the current timeout value?
Netbeans used 8 hours. If this wouldn't stress our resources too much,
I would like to use it for OOo also.
Comment 6 Unknown 2002-05-13 19:48:16 UTC 
Yes, I believe 8 hours would be okay.

I've submitted the request to our instiations group (PCN9584).
Comment 7 Unknown 2002-07-02 00:28:09 UTC 
This was included in the inst of the current rollout and brought live.
Comment 8 michael.bemmer 2003-03-24 08:24:00 UTC 
As agreed by Louis I will close these resolved fixed support-owned issues now.
If you have trouble with that, please re-open the issue.
Comment 9 michael.bemmer 2003-03-24 08:28:28 UTC 
As agreed by Louis I will close these resolved fixed support-owned issues now.
If you have trouble with that, please re-open the issue.