Issue 30691 - Word document crashes OOo 1.1.2
Summary: Word document crashes OOo 1.1.2
Status: CLOSED DUPLICATE of issue 30841
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1.2
Hardware: All All
: P3 Trivial with 3 votes (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2004-06-24 14:49 UTC by dpo
Modified: 2013-08-07 14:42 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Sample doc (35.00 KB, application/msword)
2004-06-28 16:19 UTC, eric.savary
no flags Details

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Description dpo 2004-06-24 14:49:17 UTC
Hi,

OpenOffice 1.1.2 crashes when trying to open the attached Microsoft Word document.

This is a regression, OpenOffice 1.1.1 is able to open this document.

Reproduced on Linux/x86 and Solaris/SPARC.
Comment 1 dpo 2004-06-24 14:52:33 UTC
Mmmh... How do I attach a document?
Comment 2 eric.savary 2004-06-24 15:09:07 UTC
Search on this page the link called "Create a new attachment"
Comment 3 dpo 2004-06-24 15:53:21 UTC
Please disregard the following statements:

	This is a regression, OpenOffice 1.1.1 is able to open this document.
	Reproduced on Linux/x86 and Solaris/SPARC.

I'm able to reproduce the crash on Linux/x86, using the French version of OOo 1.1.2.

I don't see the crash on Solaris/SPARC, using the English version of either OOo
1.1.1 or OOo 1.1.2.

Maybe the crash is related to the fact that I'm using a French version of
OpenOffice vs. an English version.
Comment 4 eric.savary 2004-06-24 16:25:23 UTC
Ok, so when you'll have found how to attach the document I'll check it again in
a French build.
Comment 5 dpo 2004-06-24 16:44:27 UTC
I tried hard to find how to attach a document. Maybe I should report a bug
against either the documentation or the issue tracker ;-)

This page doesn't explain much:
http://www.openoffice.org/nonav/scdocs/ddIssues_EnterModify.html

It points to:
http://www.openoffice.org/nonav/scdocs/contributing_patches.html
which reads:
	If your patch pertains to an existing issue,
	you should use the Create a new attachment
	link in the issue edit screen to submit your
	patch [...]

I can't find the "Create a new attachment" link.

Comment 6 eric.savary 2004-06-24 17:41:05 UTC
On THIS page we are currently writing on you have at the top many fields. Among
them "Keywords" and below it "Attachments". On the right of it a link called
"Create a new attachment". Do you see it now?
Comment 7 dpo 2004-06-25 10:31:17 UTC
I see the "Keywords" field, I see the "Attachments" field, but I don't see any
link called "Create a new attachment". I'd like to show a screenshot or attach
the HTML page, but since I cannot attach files...

I've also saved this HTML page and run this command:
$ grep attachment show_bug.cgi
<pre>Search on this page the link called "Create a new attachment"</pre>
	you should use the Create a new attachment
I can't find the "Create a new attachment" link.
"Create a new attachment". Do you see it now?</pre>
$

Something's definitly wrong.
Comment 8 lc3 2004-06-28 15:09:04 UTC
http://www.openoffice.org/issues/createattachment.cgi?id=30691

There seems to be a lot of people compaining aobut not finding that link.
Comment 9 eric.savary 2004-06-28 16:17:13 UTC
Yes, the issue has benn addressed.
I personnaly don't know when it will be fixed (I hope and guess very soon).
In the midtime I asked for the sample doc by e-mail.
I'll attach it here.
Comment 10 eric.savary 2004-06-28 16:19:44 UTC
Created attachment 16160 [details]
Sample doc
Comment 11 lc3 2004-06-28 18:41:05 UTC
Seems to work fine on Win XP Pro 2002 SP1, OOo 1.1.2 and 2.0_680m41 (English
versions)
Comment 12 eric.savary 2004-06-29 14:58:24 UTC
I can't reproduce it in:
OOo 1.1.2 (8784)
OOo 680m45

But I can reproduce it in SO 7.0pp3 (8784)
Everything on Linux

SO I sent a crashreport with task ID 117271.

Let's see...
Comment 13 dalo 2004-07-05 20:34:30 UTC
I can't reproduce it ...
w2k sp4
OOo 1.1.2
Comment 14 michael.ruess 2004-07-06 16:49:47 UTC
MRU->MM: this is the corresponding issue task to crashreporter task 117271.
Comment 15 michael.ruess 2004-07-09 10:57:53 UTC
Retargeted to 1.1.4.
Comment 16 zamboni 2004-07-10 21:44:57 UTC
I can confirm this bug on my Slackware 10 box. I have OOo1.1.0, 1.1.1 and 1.1.2
 installed. The 1.1.2 Linux barfs on load, and just sits there until I kill -9
it. The document in question is a word 8.0 file written in french. Could this be
the bug source? On my WinXP Pro box, a lowly p150 I can load the same word 8.0
file in a copy of 1.1.2 and it loads fine. Another point of maybe useless info
is: this file came to me via email from a hotmail account to my home account.

And another bit of info: If I load the doc say in 1.1.0 or 1.1.1 then save  it
to starwriter format, then open it with 1.1.2 on my linux box it opens it just fine.

I also have no problems loading so called word 9.0 (thank *nix for 'strings my.doc')

I didn't attach the file, but if y'all feel it would be useful to do so, drop me
a note.
Comment 17 frank.meies 2004-09-09 15:06:00 UTC
FME->MMAHER: The stack (117271) looks like a duplicate of issue 30841.
Comment 18 martin_maher 2004-09-21 14:31:56 UTC
MMAHER->MRU: I think this is a duplicate of i33980 can you check
Comment 19 michael.ruess 2004-09-22 08:45:37 UTC
Yes, it is also fixed with issue 33980 and issue 30841.

*** This issue has been marked as a duplicate of 30841 ***
Comment 20 michael.ruess 2004-09-22 08:49:44 UTC
Closing duplicate.