Apache OpenOffice (AOO) Bugzilla – Issue 30569
Cannot start OOo
Last modified: 2004-11-25 02:44:48 UTC
I can't start OOo. I can install correctly but when I try to start it, I get a dialog that says: The application cannot be started. An internal error occurred. And that's it. I'm using GNOME 2.6 on Gentoo. L
Reassigned to framework
I can't reproduce with 680m45. OOo starts fine. of @ pj: Are you still using Gentoo? Can you confirm this issue?
@OF: Sorry, I did never install Gentoo. Although I'm pretty exited to give it a try one day it takes too much time in the moment. It's just no normal distribution but a geeks playgroud ;-) because you build you're very own system from scratch with only a bit of guidence. Maybe JSK has some experience with it and I think LLA is a real Geetoo maniac. -------------------------------------- @lduperval: Do you have any stack or crash report for us?
Geeks playground?? Hrmph. No, I have no stack trace of any sort. L
of @ lla: As I have seen in issue 30539 you are using Gentoo. Can you give us any enlightenment about startup problems of OOo 680? I've never had problems on Suse, RH or mandrake.
m45 doen't work for me either. :-(
of @ lla: As I have seen in issue 30539 you are using Gentoo. Can you give us any enlightenment about startup problems of OOo 680? I've never had problems on Suse, RH or mandrake. lla @ of: Yes I'm right firm with Gentoo Linux, ok. I installed an OOo680m45 (lang 49) as normal user only for me (Setup Point, Install OOo 680 for the current user only), install runs through, start Office see the gree background screen try to open a TextDocument, but I can't, all entries are grey :-( Ok, second try, get important ;-) (with 'su -') and install the same office version (680m45_49) (Setup point, make OOo 680 available for all users of this computer) as root, setup runs through, after start I can open a TextDocument (File->New->TextDocument) I heard that my first point is already known, if not, ping me please. lla @ lduperval: Are there exist a .OpenOffice.org680 in your $HOME directory? If so please rename it and try again with start soffice executable, please. I know there exist some incompatibilities with older versions. Regards Lars BTW: Gentoo Linux (release 1.4.16 (/etc/gentoo-release)) KDE 3.2.2, Kernel 2.4.26, glibc 2.3.3
I temporary changed my GUI to Gnome 2.6 and there OOo starts/runs also.
I tried m645 using Suse 9.1 and windowmaker, and got exactly this failure: "The application cannot be started. An internal error ocurred" I trieed various reinstalls and repairs. Nothing worked. Booted the machine back into Windows, so I can't reproduce it.
of @ all: For additional help I need detailed walkthrough your installation. Please give a detailed 'step-by-step'description of your installation process: user rights (umask), location etc. Did you remove all old .OpenOffice680 directories in your home directory befor starting OOo 680?
Removing the directory worked. Thanks! I think my problem is that I expected the installation to work the same way as previous versions of OOO, but it doesn't. There's no "install" script anymore, just a setup script.
For every new 680 version the <&home>/.OpenOffice680 directory has to be removed/renamed first. OOo680 is still in the state of heavy changes and there is always the chance that some files are getting incompatible from version to version.
You might try to keep your old .OpenOffice680 files for a new 680 version. But on your own risk :-)
I am running VectorLinux 4.3 (a Slackware 9.1 derivative) and I just downloaded OOo_1.9.m62_native_LinuxIntel_install.tar.gz this evening (2004-11-24). I generally use KDE3.3.0. To install I did the following: 1) tar -xzvf OOo_1.9.m62_native_LinuxIntel_install.tar.gz 2) changed into RPMS directory 3) Used midnight commander to convert rpms to tgz format (I prefer to see everything I have installed in my /var/log/packages directory and as such don't ever use rpm) 4) installpkg openoffice*.tgz At this point everything installed, but the symbolic links in the openoffice-core package did not get created (probably because mc screwed up the conversion). 5) Just to make sure it wasn't broke, I changed to /opt/openoffice1.9.62/program and ran (as myself) ./soffice. This failed to find one of the aforementioned symbolic links. So I edited the doinst.sh script that created the links to actually do it properly. 6) sudo ./doinst.sh to create symbolic links. 7) Tried running ./soffice again. This time a small OK-button dialog popped up saying "The application cannot be started. An internal error occurred." 8) Trolled the forums for help. Found a bunch of other slackware users with the same issue: http://www.oooforum.org/forum/viewtopic.php?t=11992 9) Tried deleting my old OpenOffice.org1.1.2 profile, .sversionrc, and .OpenOffice.org1.9.62 and rerunning ./soffice. Note that the new .OpenOffice.org1.9.62 was not given root permissions and ownership but user and group permissions and ownership as should be. 10) Logged in as root and tried running ./soffice but with the same results. 11) Logged in as me into IceWM to ensure that it wasn't a KDE thing. No dice. Same results. 12) Tested some other programs. The following seem to start (which indicates to me that something small is wrong - we just need to find where): spadmin.bin testtool.bin unopkg.bin Every other program (swriter, scalc, etc...) seems to die with the same error. I can provide an strace if necessary.