Issue 29023 - Office freezes on startup when focus changes and letters are typed in
Summary: Office freezes on startup when focus changes and letters are typed in
Status: CLOSED FIXED
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 1.1.1
Hardware: All Linux, all
: P3 Trivial (vote)
Target Milestone: OOo 1.1.2
Assignee: mci
QA Contact: issues@framework
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2004-05-11 07:49 UTC by mdxonefour
Modified: 2010-11-10 17:30 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
deadlocking threads (4.01 KB, text/txt)
2004-05-11 13:54 UTC, philipp.lohmann 		no flags Details
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Description mdxonefour 2004-05-11 07:49:57 UTC 
Start office by double click on a Mozilla Mail attachment like a .sxw file for
example.
Stay in Mozilla and write a new mail for example while office starts. When
office graps the focus switch it back to your new mail and go on with writing
you're mail.

Observation: Office freezes and does not respond any more.

Please note that this is currently not 100% reproduceable. It seems that is
especially happens on Notebooks but I have no clue what the reason could be so far.
Comment 1 philipp.lohmann 2004-05-11 13:54:40 UTC 
Created attachment 15173 [details]
deadlocking threads
Comment 2 philipp.lohmann 2004-05-11 13:55:11 UTC 
Seems to bee SvtPathOptions
Comment 3 andreas.schluens 2004-05-12 06:06:16 UTC 
.
Comment 4 andreas.schluens 2004-05-12 07:00:00 UTC 
I*ve fixed the potentiell deadlock ... but I cant test it - because I couldnt
reproduce the deadlock on my machine. So please create an installation set and
test it on the same machine, where the problem first time occured. THX.
Comment 5 andreas.schluens 2004-05-12 07:05:00 UTC 
You have to update the file svtools/source/config/pathoptions.cxx [1.62.136.1.38.1].
The libraries "svl..." and "svt..." are already part of the productpatch. So its
neccessary to adopt the productpatch.scp file inside the "scp_so" project.
Comment 6 andreas.schluens 2004-05-12 13:32:22 UTC 
It seems to be a bigger task. The gnome session listener is now the next
candidate ... Because he starts a thread - may be at the wrong time.
Comment 7 andreas.schluens 2004-05-14 09:59:24 UTC 
The class SvtPathOptions_Impl is threadsafe now - but the deadlock was moved to
another class now. We use further the SolarMutex inside the gnome session
listener (which triggered the problem) ... but there was at least one(!) further
deadlock.

On the other side this deadlock cant be reproduced realy. Only 2 poeple in  our
office could do that ... but a few times only ...

I would suggest: use the bug fixes to make it better - but nobody can be shure,
that its realy fixed.
Comment 8 gregor.hartmann 2004-05-14 11:55:06 UTC 
.
Comment 9 gregor.hartmann 2004-05-14 12:01:30 UTC 
setting to Michael Cziebalski i hope
Comment 10 mci 2004-05-14 13:49:36 UTC 
Since I was only able to see this bug only on Sparc/Solaris I can only verify
this for Solaris...
It works fine here now...

On Linux the fix didn't make anything worse than now...
Comment 11 mci 2004-05-14 13:49:53 UTC 
.
Comment 12 mci 2004-05-19 11:57:05 UTC 
works in srx645_m43-1 on Linux (RedHat) and Soalris (SUNRAY)...
Comment 13 mci 2004-06-21 09:01:16 UTC 
closing....
Comment 14 hartsambatchvolv 2010-11-10 17:30:23 UTC 
Created attachment 73502