Issue 2830 - Routing issues to openoffice.org
Summary: Routing issues to openoffice.org
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Website general issues (show other issues)
Version: current
Hardware: All All
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-01-14 18:25 UTC by Unknown
Modified: 2003-12-06 14:52 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-01-14 18:25:36 UTC 
This morning (PST) we received a call from the openoffice core team saying that
you could not reach the site.  Upon investigation, we discovered that our
hosting provider was having routing problems to some sites in Europe.  These
were cleared up within 1/2 hour of your call.  Are you still having any isuses?
 If you can update this issue, please do.  If you see this issue update in email
but still can't reach the site, please call our emergency number as soon as
possible!  Thanks.
Comment 1 Unknown 2002-01-14 18:33:14 UTC 
Also, we're having some issues reaching you by telephone- we may not
have the correct phone number, or we may be having problems with the
international calling.  We're still working on this- please give us a
call if you have any questions.
Comment 2 Martin Hollmichel 2002-01-14 18:40:16 UTC 
the routing problems have been solved, thank you. 

FYI the traceroute of the time we had the problems: 1 
router-172.stardiv.de (172.17.2.6)  1 ms  1 ms  1 ms
 2  wolf-2055-3.stardiv.de (172.17.2.254)  0 ms  0 ms  0 ms
 3  calzone-2.stardiv.de (62.156.160.97)  4 ms *  3 ms
 4  cisco-telekom.stardiv.de (62.156.160.62)  5 ms  5 ms  8 ms
 5  HH-ag1.HH.net.DTAG.DE (194.25.7.45)  7 ms  12 ms  9 ms
 6  TysonsC-gw12.USA.net.DTAG.DE (194.25.6.102)  92 ms  91 ms  93 ms
 7  above-dtag-oc12.iad1.above.net (208.184.232.77)  94 ms  92 ms  91 ms
 8  core1-core3-oc48.iad1.above.net (209.249.203.34)  92 ms  94 ms  92 ms
 9  sjc2-iad1-oc48.sjc2.above.net (216.200.127.26)  160 ms  166 ms  168 ms
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Comment 3 Unknown 2002-01-14 18:50:50 UTC 
Thanks for your update, Martin, and the email about contact info. 
I'll close this issue now- please reopen if you notice any other
connection issues today.
Comment 4 michael.bemmer 2003-03-24 08:23:44 UTC 
As agreed by Louis I will close these resolved fixed support-owned issues now.
If you have trouble with that, please re-open the issue.
Comment 5 michael.bemmer 2003-03-24 08:28:11 UTC 
As agreed by Louis I will close these resolved fixed support-owned issues now.
If you have trouble with that, please re-open the issue.