Issue 26640 - Start mail trailer with "-- "
Summary: Start mail trailer with "-- "
Status: CLOSED WONT_FIX
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Mailing lists (show other issues)
Version: current
Hardware: All All
: P3 Trivial with 4 votes (vote)
Target Milestone: CEE Rubicon
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
: 30746 46911 (view as issue list)
Depends on:
Blocks:
 
Reported: 2004-03-17 21:59 UTC by pavel
Modified: 2009-07-12 19:02 UTC (History)
3 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments

Note You need to log in before you can comment on or make changes to this issue.
Description pavel 2004-03-17 21:59:02 UTC
Hi,

several people are still learning how to use their mail client efficiently and
they cite the whole previous letter even with the signature that was added
automatically by list software to the previous message. Thus we have often to
read something like:

> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: com-unsubscribe@native-lang.openoffice.org
> > For additional commands, e-mail: com-help@native-lang.openoffice.org

> ---------------------------------------------------------------------
> To unsubscribe, e-mail: com-unsubscribe@native-lang.openoffice.org
> For additional commands, e-mail: com-help@native-lang.openoffice.org

---------------------------------------------------------------------
To unsubscribe, e-mail: com-unsubscribe@native-lang.openoffice.org
For additional commands, e-mail: com-help@native-lang.openoffice.org

This is very inefficient and if are not able to educate those people, we have to
 force those rules by the software itself.

Thus I propose this:

before adding the signature of the conference - e.g. "For additional commands,
e-mail: com-help@native-lang.openoffice.org", check if this string is already
there. If it is, please automatically reject that e-mail *with* the link to our
mailing list guidelines (http://www.openoffice.org/ml_guidelines.html).
Comment 1 lsuarezpotts 2004-03-18 02:51:25 UTC
accepting
louis
Comment 2 pavel 2004-03-18 05:33:26 UTC
louis: thanks!

I'm now moderating Czech users list (to lower the virus/false bounce virus
impact) and apply that rule manually and Czech users are now quite disciplined.
Comment 3 lsuarezpotts 2004-03-18 06:04:19 UTC
Beril:
Can we (easily) locally change emai footers?
Louis
Comment 4 pavel 2004-03-29 19:38:24 UTC
Louis,

we do not want to "change email footers". We want to *reject* mails *already*
containing signature because if we add a new signature, there are *two*
instances of the signature.
Comment 5 stx123 2004-04-07 20:51:11 UTC
reassigning to support

We have to keep in mind that there are sublists.
http://www.openoffice.org/servlets/ReadMsg?list=allfeatures&msgNo=2042
So the has to be the one for the list in question.

I would prefer to make this "educationcal" measure optional and allow for
rejecting the message or warning the sender.
Comment 6 davidfraser 2004-04-07 21:20:28 UTC
Many mail clients will automatically remove this signature if it is in the
standard form i.e. '-- ' as the first line of the signature.
It would seem much more sensible to me to change the signatures to this format
than to start rejecting emails on this ground.
Comment 7 pavel 2004-04-08 11:50:39 UTC
I agree with David. We should first test if it helps.
Comment 8 pavel 2004-04-23 08:56:30 UTC
There seems to be no activity until st (?) tells CN to do something.

st: can you please tell them to add "-- " before so called "trailer"?
Comment 9 stx123 2004-04-27 14:29:25 UTC
We should move forward with the idea to use "-- ".

-- 

Thanks to David
Stefan
Comment 10 stx123 2004-04-27 14:44:12 UTC
changing title accordingly from "Reject e-mails *already* containing the signature"
Comment 11 pavel 2004-05-06 11:59:41 UTC
st: can we change the trailer somehow without support to test it before their
start to work on this?

BTW - this convention is mentioned in RFC3676, in section 4.3 Usenet Signature
Convention.
Comment 12 stx123 2004-05-06 12:53:58 UTC
Sorry Pavel, we can not.
We can change the explanatory text in issue notifications and let those start
with "-- ", but that wouldn't help you for other lists.
Greetings, Stefan
Comment 13 Unknown 2004-05-10 23:00:19 UTC
Hi Stefan,

With all the updates, I want to be sure we are requesting what you would like to
see happen here.
Can you state exactly what you would like to see happen concerning this issue?
Thanks,
Eric
Comment 14 stx123 2004-05-11 09:26:05 UTC
The summary says it all:
Start the mail trailer with "-- " (without quotes) on a single line.

This would avoid the quoting of trailers because the trailer would be seen as
signature by most mail clients.
Comment 15 Unknown 2004-05-11 19:40:25 UTC
Thanks Stefan,

I just wanted to be sure we are requesing the correct solution here.
I opened pcn28728 to have this enhancement put into place.
Eric
Comment 16 pavel 2004-06-09 18:28:16 UTC
Hi,

what is the status of this issue? Have you discovered something problematic when
adding four characters (dash,dash,space,cr) at the beginning of trailers?
Comment 17 Unknown 2004-06-09 20:34:12 UTC
Yes, the priority of this issue sets it behind many others right now.
Comment 18 Unknown 2004-08-04 23:41:05 UTC
So, the basic problem with:

---------------------------------------------------------------------
To unsubscribe, e-mail: com-unsubscribe@native-lang.openoffice.org
For additional commands, e-mail: com-help@native-lang.openoffice.org

is that the dash line has too many dashes?  You are asking for:

--
To unsubscribe, e-mail: com-unsubscribe@native-lang.openoffice.org
For additional commands, e-mail: com-help@native-lang.openoffice.org

Is that the crux of this request?
Comment 19 davidfraser 2004-08-05 07:08:53 UTC
No, there should be two dashes (as you said), but they must be followed by a space:
-- 
not
--
The '-- ' sequence is interpreted correctly by for example mozilla mail and
affects quoting. See for example RFC3676 (quoting the relevant section):

http://www.zvon.org/tmRFC/RFC3676/Output/chapter4.html

4.3. Usenet Signature Convention

   There is a long-standing convention in Usenet news which also
   commonly appears in Internet mail of using "-- " as the separator
   line between the body and the signature of a message.  
Comment 20 Unknown 2004-08-05 19:54:27 UTC
We already have an open enhancement request to allow for customization of 
mailing list trailer text.  Noting this in the whiteboard.
Comment 21 Unknown 2004-08-05 20:11:46 UTC
Related OpenOffice Issue 30746 is also updated.
Comment 22 Unknown 2004-08-05 21:24:31 UTC
*** Issue 30746 has been marked as a duplicate of this issue. ***
Comment 23 stx123 2005-04-07 16:40:10 UTC
*** Issue 46911 has been marked as a duplicate of this issue. ***
Comment 24 pavel 2005-10-08 18:09:05 UTC
What is the status of this?

Can't we simply add four character "minusminusspacenewline" somewhere???
Comment 25 lsuarezpotts 2005-10-13 21:17:49 UTC
support, would you be able to respond to this?

Thanks
Louis
Comment 26 Unknown 2005-10-14 23:45:52 UTC
As far as I can see there are no updates on this. There is a move to re-
factor/architect the mailing lists in future versions. Checking to see if this 
particular request can be resolved in the interim.
Comment 27 pavel 2005-11-12 12:32:04 UTC
Aniruddha Sarkar: are you still checking?
Comment 28 Unknown 2005-11-12 20:32:48 UTC
Hi, This issue is not going to be addressed in the near future; at least not 
from an enhancement point of view. Although this request seems trivial enough, 
unfortunately a core product code change is required. Offcourse there are big 
plans by CN for the implementation of Discussion Services, which is the 
replacement for ezmlm/anzu/mailing lists. Again something that is not going to 
happen soon.

However, if this issue is considered critical enough, then a request may be 
created to impelement this through an instance-set. It remains to be seen if 
the SUN Account will agree to accept this as an important enough issue for 
another custom work.
Comment 29 Unknown 2007-03-07 11:57:52 UTC
The new Discussion Services available in CEE Rubicon allows the ability to add
customer footers for each discussion list. Setting the Target Milestone to
reflect the correct milestone.

Regards,
Karishma
Support Operations
Comment 30 stx123 2007-03-11 08:17:14 UTC
Please note that a custom footer for every list is not the preferred solution.
A central change to the way the trailer is build would be much more helpful.
Comment 31 Unknown 2009-01-23 11:03:20 UTC
CollabNet Support is currently reviewing the issues under Resolved-Later. If the
issues are fixed currently in any of the present CEE releases, then it will be
marked as Resolved-Fixed.

There might be a few issues which might not be in our future roadmap which might
be closed as Wontfix unless it does not lie under any custom request.
Comment 32 Unknown 2009-01-23 11:03:50 UTC
Keeping this open for validation
Comment 33 Unknown 2009-01-28 11:42:26 UTC
Marking it as wontfix since we would be able to implement this as domain-wide.

As specified in desc30, we are keeping it specified to each discussion.
Comment 34 Mechtilde 2009-07-12 19:02:28 UTC
wontfix -> closed