Apache OpenOffice (AOO) Bugzilla – Issue 25550
OOo 1.0 hangs at splash screen if CUPS hangs
Last modified: 2004-02-17 12:31:10 UTC
One of our customers is running OOo 1.0.1 on currently seven application servers, with about twenty users per server. Today one of their admins called me because on one of these application servers OpenOffice didn't come up correctly, it hung up only showing the splash screen. When run from the command line (via ssh with X forwarding), OOo shows the splash screen and the doesn't respond to Ctrl-C or Ctrl-Z anymore. After killing the ssh session and reconnecting there were two OOo processes from that user. Killing the first with "kill -9" also killed the second. The users start OpenOffice via KDE's start menu and from then on had the annoying splash screen that doesn't vanish until they log out and in again. More or less by luck our customers admin found out that the CUPS printer daemon was hanging as well. He then restarted CUPS and from then on OOo started up fine. System: Dual Pentium III OS: SuSE 8.0 with SMP kernel CUPS version 1.1.12 from SuSE
TM->PL: Please have a look. Maybe a similar problem to the one we´ve had with the stale mount-points leading the office to hang during startup ?
pl->tm: no, it's not the same, but just as old news :-) *** This issue has been marked as a duplicate of 6431 ***
closing duplicate