Issue 24056 - Imported Word files appear as small black blobs
Summary: Imported Word files appear as small black blobs
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1
Hardware: Other Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2004-01-03 00:40 UTC by g_e_pii
Modified: 2004-01-06 11:29 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Jar (zip) file that contains four information files. Names listed in email note. (3.71 KB, application/octet-stream)
2004-01-03 00:44 UTC, g_e_pii 		no flags Details
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Description g_e_pii 2004-01-03 00:40:08 UTC 
See the attached description file (Notes.out).
Summary:
Running latest version of Red Hat Linux 9 with
        all the up2date additions as of 29 December.
                                                                                
Tested installation on existing Word files that worked with OO.org1.0
       they did not get imported properly. See below.
                                                                                
Tested installation on existing .txt files same problem as for Word files.
                                                                                
Problem:
Document comes in with miniscule font all crowded together as a black blob.
                                                                                
If I select the entire document and change the font to any font,
     the page then displays correctly.

There should be four files attached, two by your request.


Notes.out (description file)
soffice-?.out (output from soffice -?)
xdpyinfo.out (requested output in your submission document)
xset-q.out (requested output in your submission document)

Thanks for the help,
George Policello
Comment 1 g_e_pii 2004-01-03 00:44:04 UTC 
Created attachment 12233 [details]
Jar (zip) file that contains four information files. Names listed in email note.
Comment 2 h.ilter 2004-01-06 11:27:56 UTC 
Hi->George: the attached files don't give much information about your problem.
There could be at least one:

The font metrics of the font which is used in the document probably has wrong
information. Please import your Word document, select the whole document via
Strg-A and replace the font with a different one (eg. Bitstream Vera Sans which
is one of the TrueType fonts which comes with OOo). You could also try to import
a scalable font using the OOo printer configuration tool which you can find
within the program directory of OpenOffice.org.

btw. without attaching the document your problem cannot be evaluated completely...
Comment 3 h.ilter 2004-01-06 11:29:00 UTC 
Closing issue as worksforme.