Apache OpenOffice (AOO) Bugzilla – Issue 23556
Mail Merge section of OOo Help seriously needs updating
Last modified: 2006-11-13 14:15:20 UTC
I am using OOo 1.1.0. Under Help for OpenOffice.org Writer in the Index, there are two entries under mail merge. They refer to creating/using a "form letter". The Creating a Form Letter instructions go into (now) unneeded detail about how to manually create a form letter. But there are some problems with it: First, it says the first step is to create a template document, which can be misleading because OOo 1.x differentiates between a Text Document Template (.stw) and a Text Document (.sxw). So, I (following the instructions) went to File - New - Templates and Documents and found that there were NO templates there. Then I thought I'd have some help creating one and I went to File - AutoPilot - Form... and wasted some time trying to get the resulting Form (seemed like a "form letter" to me) to be formatted as I wanted (which was like fields instead of form functions). So, maybe you could consider not calling the Mail Merge function a form letter and/or try to prevent the above mentioned confusion by clarifying things more thoroughly. Second, under Printing or Saving the Output of a Form Letter it says "To specify the data to include in a form letter output: 1. Choose Tools - Mail Merge to open the Mail Merge dialog." When actually it should be (in this context) to call the data source view and click on the Mail Merge button on the Database bar. Try each way to see the difference.... BTW, the help for the Database Bar calls that button both Form Letter and Mail Merge (because the button used to be only called Form Letter). Third, explaining the details on how to manually create a form letter is possibly unneeded because when you choose Tools - Mail Merge it guides you through each of the steps almost like an AutoPilot. So, I think that it would be good to change the listing under mail merge in the Index to show how to use the Mail Merge tool, and have a Related link to Creating a Form Letter. Also, it seems like it would be good to include something about the Business Letter AutoPilot, too. There are other areas in the OOo help related to this topic that need updating and I suppose also in other areas of the OpenOffice.org product that have changed. Also, the descriptions on this category/component(documentation) are not clear. I am assuming that the manuals subcomponent is refering to the Help file included with the OpenOffice.org product.
Marking as Online Help issue. Online Help is the section accessed from Help in OOo menu.
For OOo 2, the UI and the Help was updated. Sorry this issue came to my attention only now. Suppose it can be closed now.
closed