Issue 23468 - hints for fields in issuezilla are not displayed (renders blank)
Summary: hints for fields in issuezilla are not displayed (renders blank)
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: All All
: P2 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL: http://www.openoffice.org/issues/ente...
Keywords:
: 23482 (view as issue list)
Depends on:
Blocks: 23231
  Show dependency tree
 
Reported: 2003-12-11 13:39 UTC by richlv
Modified: 2004-01-16 16:06 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this issue.
Description richlv 2003-12-11 13:39:31 UTC 
when new issue is created and help for some parameter is needed clicking on 
title opened a window with explanation. now it only opens empty window. tested 
in opera and mozilla. so, i am unable to check out what priority should i assign 
- i choose 1 :)
Comment 1 stx123 2003-12-13 13:22:35 UTC 
Prio 1 seems a bit high. P1 is reserved for unavailable major functionality -
but Issue Tracker works :-(

reassigning and lower prio to p2.
Comment 2 Unknown 2003-12-15 19:18:45 UTC 
I am not able to replicate this defect. In using both Opera and Mozilla I was
able to activate the help pages indicated by a "?" on the Issue Tracker fields.
When the new browser windows opened the "help" pages were not blank but did have
the appropriate instructions.

Is the user logged in when trying to enter an issue? What OS and versions of the
browser are they using?
Comment 3 stx123 2003-12-15 20:41:18 UTC 
I'm able to reproduce the problem. I'm logged in and using the form
http://www.openoffice.org/issues/enter_bug.cgi?component=%2ATestproduct

Click on the field title "status" should open 
http://www.openoffice.org/scdocs/issue_lifecycle.html

An empty window opens.
Mozilla 1.4
 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624 ) and
IE6
 (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) )
on Windows XP.
Comment 4 Unknown 2003-12-15 21:51:26 UTC 
That's odd- now I can replicate the user's experience.
I've opened an internal issue for the engineering group to provide me some
feedback on this issue. I'll update when I've received some commentary from them
Comment 5 stx123 2003-12-17 10:07:32 UTC 
*** Issue 23482 has been marked as a duplicate of this issue. ***
Comment 6 stx123 2004-01-06 15:37:51 UTC 
works fine now
Comment 7 stx123 2004-01-16 16:06:55 UTC 
verified and closing